Reviews (129)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify, GA4, and other platforms, providing detailed analytics and real-time insights. They praise its intuitive design for easy setup and accurate data tracking, essential for effective marketing strategies. The support team is noted for their responsive and expert assistance. Particularly beneficial for subscription models, it accurately differentiates between first-time and renewal orders, and offers valuable educational ...

November 23, 2023

Be careful. I've had a very bad experience with Littledata Tracking (GA4).
Zero benefit. Money wasted as if they were the ones who invented GPT or the whole internet in general. Their goal is to take money, not to help you make money

EcoTinySteps
Georgia
2 months using the app
Littledata replied December 12, 2023

Hi there,

We appreciate every review and try to improve our service for all our customers.
Our team tried to contact you regarding your experience as well as offer a refund ...

May 2, 2021

I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the ...

Vita Crate
United States
About 2 months using the app
Littledata replied May 3, 2021

Hi! Jared here — Head of Customer Success. Thanks for taking time to provide some feedback!

While we’re always always happy to dig in and troubleshoot any issues that may ...

September 24, 2021

Will update review once I have issue resolved. I have a major ocnnection issue they've been accomodating and deserve a 5 star, however, I can't see where my plans cost is set, I couldn't do connection, slow responses, and now two invoices that have false bills on them. They did reply... will update when I have been refunded, applcation functionality isn't working yet it's promising. Will update ...

Alphatox Premium Fitness Teas
United States
About 2 months using the app
Littledata replied January 11, 2022

Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.

We have tried to contact you a number of times, to perform an ...

November 21, 2021

Free trial finished and we got charged 3x in one day. Really put us off ever using / trusting this app again.

Home Office Space NZ
New Zealand
About 1 month using the app
Littledata replied January 11, 2022

Hi! Bianca here — Head of Customer Support. Thanks for taking time to provide some feedback!

Unfortunately there was an error with the payment processor and you were charged ...

January 27, 2021

First. I advise all users to review the events sent in real time - the application works incorrectly.
Support, as it responds over time, you wait and receive information that it works great, and buy enterprise.
The application also has errors in the panel.
Besides, you spend an hour showing through screenshots that something is wrong and littledata writes that it's great and you know go to ...

guguplanet
Poland
15 days using the app
Littledata replied February 24, 2021

Hi there, thank you for taking the time to leave a review! We want everyone to have the best possible experience of Littledata, so we were sorry to hear that you continued to ...

July 4, 2023

Don’t bother! Find something else!! The littledata app isn't tracking the events well. Some days it misses 100% of the events, some days it counts double. The biggest issue is that it is attributing the ads incorrectly. Sales generated by one ad is attributed to a totally different ad. The support is slow and useless. I'm seeking help with events on FB but they're tell me how to fix it in google ...

Vege Label
United States
6 days using the app
Littledata replied August 1, 2023

Hi there,

Thank you for sharing your feedback!

Our support team has been trying to get to the bottom of the issues that you reported and we'd really like to assist in getting ...

Edited May 10, 2019

**Update: They're apparently addressing this issue in a new version of the app**

If you're like me and are used to looking at your reports by SKU and have a good SKU naming convention to make report reading easy and fast, this app will require you to add an extra step to see your SKUs again since they send Shopify IDs to your SKU column. They need to address this issue. I couldn't even look ...

Groomsday
United States
4 days using the app
Littledata replied August 12, 2019

We've just launched our v8 tracking script with many improvements, including sending Shopify variant SKUs to Google Analytics. You're welcome to try the app again with an ...

December 31, 2017

Worthless app, doesnt do anything. Free trial is pointless as it only checks your data monthly if it all. Tells me it may take a few minutes, took over 4 hours to pull in 10 weeks of data. Dont waste your money on things that can be achieved for free with Google Data Studio

Ivy Bamboo
Australia
About 8 hours using the app
Littledata replied August 12, 2019

Sorry you didn't have a good experience of our app. We've now updated the messaging for our audit and benchmark features to make it clear it could take up to a day to gather ...

Edited November 14, 2018

As I have now received clarification from Bianca at LittleData in regards to uninstalling and removing code, I am changing my review of this app.

Karmameju Skincare
Denmark
14 minutes using the app