Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customizable product offerings with features like image upload and live preview. It's praised for its user-friendly interface and seamless integration with Shopify themes. The support team is noted for their quick and efficient service. Despite a slight learning curve, the usability sentiment is positive. The app's flexible pricing, multi-currency support, and compatibility with Shopify market make it ideal for international businesses.

May 6, 2021

This app is exactly what I was looking for! it's a bit complicated but with practice and familiarization I'm sure the process will go more smoothly in the future. Support was also absolutely excellent and extremely quick. Can't recommend this enough!

love, susie
Philippines
2 days using the app
March 19, 2021

What a great app and Michael is very responsive and helpful with support. Easy to use and style to fit your theme. I highly recommend this app!

Pet Posters
Sweden
2 days using the app
December 11, 2022

Exellent App for Product options. Especially the Support is great and they answer every question to help you. 5 Stars well deserved.

Mein Autolicht
Germany
1 day using the app
March 4, 2021

This app is great and the support even better! I had a few tweaks that my business needded and they help me through the process rapidly and efficiently! We needed to show our Watches engraved and we nailed with this app! Two thumbs up!

Pole Watches
Spain
1 day using the app
Edited January 11, 2023

I was very excited to try this app. Unfortunately, none of the staff could clearly explain how to add personalizations to my items. Even after asking for a video with a clear set of step by step instructions, no one really helped. They kept telling me to look back at the self help doc. Then they told me to hire someone on Upwork to set up the app instead of setting up a 10 minute phone call or Zoom to help me through this.
Very disappointed. Try an app where they're happy to help you get set up. I was told I could only get help with set up if I was a bigger store. So this app isn't for small business owners just starting out.

Everyday Gifts For You
United States
About 1 month using the app
Cloudlift replied January 11, 2023

I've just checked our support requests from your store. I can see we have even setup an example config on your store based on your request. After that, you've requested us to setup our app based on another merchants store that uses our app. This is not something we offer, and our merchants would also not be happy about this!

Also we have lots of videos explaining how to setup a product with a live preview.

March 17, 2021

Michael from Customer Support is very reactive, patient and helpful! He could fix all the tweaks we had and we now have the perfect upload app for our clients!

The Mystery Mail
France
About 19 hours using the app
February 6, 2023

This app is difficult to set up. The price does not update in the cart and even after reading the documentation and watching videos, I still had trouble using it. Overall, I was disappointed with my experience.

Tracy Prints
Belgium
9 days using the app
Cloudlift replied February 6, 2023

Our app is one of the simplest product options app to setup. The live preview can be more complex as it's very powerful. We saw you've reached out to our support but failed to provide a link to your store so that we can help you out. Prices not updating is most likely a theme issue that we are always available to fix for our merchants.

March 5, 2021

I searched for the app which can easily add different text fields in different variants of product. It is easy to use and looks great.

MYLAMP
Czechia
About 6 hours using the app
October 19, 2021

I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?

fairytaleme
New Zealand
2 days using the app
Cloudlift replied October 19, 2021

We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.

Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.

However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.

October 10, 2023

littlepinny
United States
7 months using the app