LPO Live Product Options

LPO Live Product Options

Reviews (309)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, especially useful for businesses offering custom products. Its live preview feature allows customers to see changes in real-time, enhancing satisfaction and reducing returns. The app supports complex options like dynamic pricing and image uploads, and integrates well with Shopify. Merchants also commend the responsive and effective customer support team for their assistance with code adjustments and personalized solutions.

August 3, 2022

Absolutely phenomenal. Not only this app is THE BEST app for product customization (with live preview), it also has THE BEST customer service one can ever imagine. Don't you believe me? Hear this:
The developers improved, yes, IMPROVED, their app by adding a feature I needed for my store. In just two weeks they have implemented it and notified me about it. If that is not enough, here are a few more reasons why you should install this app: 1. it does not add custom code to your theme so it's super safe to use 2. it has a beautiful UI that makes learning the app a breeze. It has super useful video tutorials and their customer service is super fast to reply in case you need help 3. it just works. You set it up and it works flawlessly, it integrates perfectly with my theme even though mine is highly customized I am mind blown. This app has absolutely crushed the competition. Very very well done

PAWerMATe
Italy
5 days using the app
June 22, 2021

This is a well designed, functioning and documented app with a good support. Looking forward to use it on our website!

Cymbal House
United States
5 days using the app
August 12, 2022

I have explored virtually every product option app for Shopify and this one is the best. Very robust fields available. Beautifully integrates into themes UI. Some killer new beta feature that you won't find on other apps like Dimensions and price formulas. Support is excellent and has been very responsive and helpful with my millions of questions. Highly recommend this app for any stores with large option sets or complex product configurations.

BALLOONERY.COM
Canada
4 days using the app
May 18, 2023

Very good app for personalizing your listings. Customer service is fast and very supportive. Overall great app.

Lily and Page
United States
3 days using the app
Edited May 22, 2023

When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.

NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.

Third Response:This is a company that has no service, they only blame the user.

AVANT TOY
United States
2 days using the app
Cloudlift replied May 22, 2023

We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.

May 6, 2021

This app is exactly what I was looking for! it's a bit complicated but with practice and familiarization I'm sure the process will go more smoothly in the future. Support was also absolutely excellent and extremely quick. Can't recommend this enough!

love, susie
Philippines
2 days using the app
March 19, 2021

What a great app and Michael is very responsive and helpful with support. Easy to use and style to fit your theme. I highly recommend this app!

Pet Posters
Sweden
2 days using the app
October 19, 2021

I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?

fairytaleme
New Zealand
2 days using the app
Cloudlift replied October 19, 2021

We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.

Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.

However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.

July 18, 2023

Whenever I emailed with a question or concern, they quickly responded with either a resolution or their next actions within a few hours. This app is one of easiest to learn thanks to their helpful customer support videos, and it gives a great final product on my store. I highly recommend this app.

BlackChurchArt
United States
2 days using the app
May 12, 2023

The app is very easy to use and is highly suitable for our business. I appreciate the support; it was both quick and helpful.

Shepherds Shelf
United States
1 day using the app