Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its instant predictive text, customizable search results, and ability to handle large inventories. Unique features like finding variant SKU numbers are appreciated. Many consider it a great value, often describing it as the best search engine for their site. Support is praised for its quick and professional responses. The app is credited for enhancing customer experience and boosting sales, with its performance, reporting tools, and easy installation also being well-received. It's compatible with various themes.

November 20, 2018

The team at Live Search are the most responsive of ANY app that we use! Over a period of a year or so, we have reached out to them on several occasions and they responded within minutes. Sometimes we go days without hearing from any of our other apps. We requested a slight tweak to the functionality of the app and Graham made it happen! We could not be happier with Live Search. :)

Five-O Depot
United States
Almost 2 years using the app
November 11, 2020

Excellent App & best in the market. Awesome support. I like their approach to solve a problem. The app is simple but has lots of advance features.

GoGetIndia
India
Almost 2 years using the app
July 23, 2019

Before I even installed the app the customer service from the team was incredible! They assisted in providing full details and exploring the best result for our website. Once installed it's been a seamless integration and improved user experience instantly. Highly recommend!

Jamec Pem
Australia
Almost 2 years using the app
Edited February 8, 2021

Really useful app and support has been great after a few issues contacting them they responded really fast and got the app modified to meet my stores needs in no time. Would highly reccomend. spareandsquare.co.uk

Spare and Square
United Kingdom
Almost 2 years using the app
Okas Concepts replied February 3, 2021

Hi Karl,

Please accept our sincere apology for the inconvenience caused. I checked our inboxes, and found one email on Jan 11, 2021 which was responded on the same day however we didn't hear back on the response. After that, we are in receipt of 2 email today. One is through Shopify and another one from the app portal, which are also responded.

Requesting you to please your mailbox including SPAM folder, as mails through Shopify land into SPAM may times.

Rest assured, we try our best to ressolve any query or problems you have.

September 11, 2018

Great app, works with no need to do any setup. I got in touch with the support team and they answered my questions very promptly. I recommend to use this app.

LA FEMME BEAUTY
New Zealand
Almost 2 years using the app
June 1, 2018

A must have app to add to your customers experience. It’s these often overlooked small details on your site that entices someone to buy from you.

Hippie Love Bracelets
Canada
Over 1 year using the app
February 2, 2022

Been a long time customer for about 3 years now, and their service and filter has always above and beyond any other on the market. Their premium subscription is worth it for anyone serious with good traffic.

Paradime Coins
United States
Over 1 year using the app
April 10, 2016

Took seconds to install, just a few minutes to cutomise the look to match my site and just simply worked giving much improved site search. Couldn't ask for more!

Elements For Life
United Kingdom
Over 1 year using the app
October 4, 2016

Great app that is easy to set up. Support is also very helpful when you have questions or issues.

Midwest Laundries Parts
United States
Over 1 year using the app
September 18, 2019

WOW! Awesome app and even better support from Graham! Installed very easily and Graham was super helpful customizing it for us. Thank You

Model Train Market
United States
Over 1 year using the app