Reviews (93)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 21, 2021

We have been using LiveRecover for almost a year now. All I can say is what they claim is true! 18-20% conversion rates month after month. Awesome service, we would never operate without it!

Macro Snacks
United States
About 2 years using the app
January 15, 2021

Ive been using LiveRecover for over a year on my store and its honestly the absolute best abandoned cart recovery app Ive ever used in my 5+ years of managed and running Shopify stores. With over $35K+ recovered with a 23% conversion rate you really cant beat this. The best part is that they use actual humans for the conversations vs other apps who just use bots and it adds a personal touch that really affects the conversion rate. Love it.

Touch Carbon
United States
Almost 2 years using the app
January 18, 2021

This is one of my must-have apps. Works amazingly well, zero bugs or issues, and an amazing team of folks to back it up. The results speak for themselves. There have been a few wannabe copycat apps that have popped up. Don't waste your time with those. These guys are the real deal.

Supply
United States
Almost 2 years using the app
January 16, 2021

Installed the Liverecover app in early 2020 and never looked back. Definitely helped out with recovering a ton of abandoned carts. 25% recovery rate too! The best part is that it was so easy to install, took maybe 2 minutes tops and the pricing is very fair. Thanks team :)

Beauty Tools NYC
United States
Almost 2 years using the app
March 1, 2021

Long a time user of LiveRecover, excited to see them on the Shopify app store. I'm not the type of person that ever leaves reviews but this app works magic. Our store presents an unusual challenge since our goods are considered hazardous our shipping labels can cost customers up to $40, because of this we have a 49% cart drop off. LiveRecoer recovers success rate is about 8x what we see on email recovery, plus any purchase we get through them costs us less than a purchase from Facebook. Highly recommend checking them out.

Shutter Bombs
United States
Almost 2 years using the app
January 19, 2021

Liverecover is a fantastic app. Their team support is great, it helps recover a lot of sales, and you actually learn a lot about your customers by reading the conversations they have with the Liverecover agents.

LuluCartoons
United States
Over 1 year using the app
July 25, 2023

Amazing customer service! This app has helped me so much. I can not run my store with out it! Its a must have!

DoinkRollerz Shop
United States
Over 1 year using the app
January 15, 2021

We've generated multiple 5 figures using LiveRecover with little to no effort on our side. This is an essential app and a no-brainer for anyone selling products online. Automation and real humans build a great connection to recover those sales which never would have been driven without a simple text offering a discount. Excited to grow further with LR!

SweetDreams
United States
Over 1 year using the app
January 30, 2021

Have been using LiveRecover for nearly a year, consistently generating extra revenue for our store without so much as glitch or a hiccup. We've proposed some changes around the script/offering - which were implemented literally same day, very fast feedback/support from the management/founders. Thumbs up.

Jean Patrique Professional Cookware
United States
Over 1 year using the app
April 28, 2023

One of the BEST APPS ON SHOPIFY! Fully Automated .. Non obtrusive... Easy to install and then they handle the rest! This app pays for itself!! Dont believe it? Go to TrainingMask.com or BullyChews.com and abandond your cart... You will get an recovery SMS with a Discount! Love this app!

BullyChews llc
United States
Over 1 year using the app