Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store performance and speed, leading to increased sales and improved customer experience. Its preloader and transition effects add a professional touch, and its customization options, including custom images or logos, are well-liked. Support is praised for its efficiency and helpfulness. Some merchants report a rise in conversion rates after using the app.

Edited January 13, 2022

Thank you very much for this package. Very smooth and professional aesthetic. One of the effects were not immediately compatible with my specific theme. But within seconds of me contacting them on the issue, it was solved. 5/5 definitely recommend this. I wish there was a way to use my own transition. Because I do actually have a nice repeating logo animation that I was hoping to use. But that's alright, the built in transitions are still good, best to keep it simple anyways.

Oscillate Matrix
United States
6 days using the app
February 18, 2023

After trying a load of apps that asking a lot of cash for things they dont work i find this application and in 5 minut or less i got more then 20 point and the store is running alot smoother i realy recommand this app you get alot for realy low price.

DHIANEX
Sweden
6 days using the app
March 4, 2020

I will try the app and then if it is not working well I will leave a follow up review otherwise it will be a perfect app.

BSG Auto Glass SA
South Africa
5 days using the app
February 6, 2020

So far the app is easy to use and is having a positive impact on the website loading times. Will be nice to get a custom icon.

Ny-Haara
United Kingdom
2 months using the app
Ninety9 🥇 replied February 6, 2020

We are more than happy that we could be helpful to your business in a way.
We work really hard to achieve not only your satisfaction, but your customers satisfaction to!
Keep in mind that we are working on new features that should be released in a month or so.

Best regards, Ninety9 team!

February 11, 2020

Great app to enhance user experience for people using mobiles. if you can't get your mobile page speed up then this is the next best thing.

VITAL AGAIN
United Kingdom
3 days using the app
December 7, 2021

I used this app to help me with faster loading times so far it is working and makes my store look great

Jasmine's Home & Co
United States
3 days using the app
Ninety9 🥇 replied December 8, 2021

"Makes my store look great" Warms our heart and motivates us to always improve, thank you for the amazing review!

Best regards, Ninety9 team!

May 13, 2022

realmente me ajudou com minha loja na shopfy
ainda estou me adaptando com o app mais ja ajudou muito e de grande cerventia ao menos para mim

MegaTop
Brazil
3 days using the app
Ninety9 🥇 replied July 2, 2022

We are happy that we were helpful!

We are constantly listening for feedback, improving and looking forward to take care of your store speed up by lazy loading, link predicts and improve the loading experience with fancy animations and transitions!

Best regards, Ninety9 team!

February 1, 2022

I had got some issue. I got really good help from Nikolov. I would happily recommend this app to others.

Shop & Buy
United States
3 days using the app
Ninety9 🥇 replied July 2, 2022

Thank you for the kind words, our Support team is trying to be as helpful as possible!

We are constantly listening for feedback, improving and looking forward to take care of your store speed up by lazy loading, link predicts and improve the loading experience with fancy animations and transitions!

Best regards, Ninety9 team!

October 11, 2022

Hi, I am delighted to have found this mighty app. I am struggling to improve the speed of my site for a while now so this is something I really could do with. It is simple to use but if you have any questions then support is right there to make things clear, simple and human. P. Nikolov was very helpful and patient and gave me all the information and assurance needed. In fact I would go so far to say that I am not usually a fan of contacting support. I usually prefer to read information that is available but working with this App this is so much quicker than that and more efficient than wading through written information. I am using all of the options available during the trial period to see the full effect and impact. I will review this as I go along. Thank you very much indeed! Amanda

Parade Handmade
Ireland
3 days using the app
Edited October 7, 2022

The app is pretty cool but fails in a lot of places to not be worth it.
First off, I got this app to help customers have a better transition to the checkout screen which has been slow on my site. Hope this will help, it, unfortunately, did not, and looks like it's an issue with Shopify and nothing Ninety9 can do. However, I found that the functions were cool and started playing around with them, I am getting a trial so why not explore As I was exploring and changing the settings and functions to how I liked them, I found there annoying glitch or issue, if you have set your setting the way you'd like it, but wanted to add some "add-ons" you unfortunately will have to redo all what you have set, because the app would go to "default" everytime you add on.
I am a person of feedback, you can take it as it is, or you can try to improve your site with customer feedback. So I replied to the chat I had, explaining how the reset to default every time I upgraded the app pissed me off, the rep N. Nikolov, was nice enough to not listen to the concern nor pay attention to what I was trying to say, telling me "You need to set up your settings only once after your upgrade", "It's just a few click"... I am sorry Nikolov, but a few clicks don't help the fact that I was unaware that the settings went back to default, so the featured I added to my site were not taken advantage of. This is a major issue if someone has a site that they "set it and leave it". What if I didn't know that the setting was put back to default for weeks or even months? I would be extremely pissed up.
So here's what you can do, listen to a customer if they are upset, stop dodging it, express your concerns, and try to figure out how to make it better. Update: One of the co-founders were nice enough to reach out to me and make things right, he was able to explain what happened and how they were going to fix the issue.
Since installing this app, I have received better customer interactions on the site.

Tie Box
United States
About 1 month using the app