Reviews (85)

Overall rating
3.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 24% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 20, 2020

Everything is working great with this app, only wish you that after you mark an order as ready for delivery, it will automatically be added to a list on the mobile app. Also wish there's a shortcut on the Shopify sidebar menu, instead of keep looking for it in the apps every time you want to make a route. Still do love this app and will continue to use it.

eCards Aruba
Aruba
7 months using the app
Edited October 21, 2020

This app checks all the right boxes for our business! We need the capability to create multiple delivery zones that we deliver to each day of the week. We offer free delivery over certain amount, but would be nice to charge for local delivery under that amount instead of simply shipping courier with all those orders. Will give this app a 5 star later, but for now 1 star as it needs some extra capabilities for us. Have reached out to shopify and will see if they get back with solutions for our business. Edit 1. So far working great! Do have an issue with verifying addresses. Would be nice to verify them in the delivery list. Edit 2. Its October now an basically nothing has changed on this app. Very disappointing! I was hoping this app would solve a lot of our fulfillment and delivery problems but so far it doesn't function for us.

Wilderness Ranch
Canada
Over 1 year using the app
Shopify replied July 2, 2020

Hi,

I’m Tejas from the Shopify product team. Thank you for your feedback. It helps improve the local delivery experience.

We are working on adding support for multiple delivery zones and look forward to making the app more useful to you in the coming weeks. Keep an eye out for those changes.

We are sorry the address verification is not working for you. I will reach out to you to see how we can help you verify them in the delivery list. Be sure to check your inbox and junk mail folder for my email.

Best,

Tejas

April 27, 2021

Not too happy, the app goes on all products which makes it hard for me because some of my products are from a different vendor. I should be able to put which product can be locally delivered.

Made by Millie Shop
United States
6 months using the app
August 18, 2020

me encanta como funciona esta aplicacion ya que le da un plus a tu tienda de ventas y ademas mantiene informado al cliente el proceso de entraga de su producto

abastos clip
Venezuela
7 months using the app
Edited August 17, 2020

We recently added this service to our store. So far no complaints. Seems to notify customers and updates real time.

Peonies and Lime Co
United States
7 months using the app
July 29, 2020

Really happy to see this feature finally arrive. There's some functionality missing that I would love to see implemented however:

-The ability to set multiple delivery prices (I.e. charge a price for local delivery if the purchase amount is under a certain threshold)
-The ability to select it as an option when creating orders from draft orders
-The ability to assign orders using other shipping options to local delivery

All in all, though really excited to see how this feature evolves

-Sammy

Ficustera
Canada
3 months using the app
March 5, 2022

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

Mona's Fine Meats
Canada
11 months using the app
Shopify replied March 23, 2022

Thank you for writing your review and for providing us with your feedback for the Local Delivery app. I can see why being able to have more specific zones would be helpful and help reduce costs for your customers, and I will be sure to pass your comments onto our app development team for them to review. -Victor, Shopify Support

Edited March 22, 2021

We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.

Solid Stash
Belgium
11 months using the app
March 30, 2022

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

Firestack
New Zealand
10 months using the app
Shopify replied April 12, 2022

Thank you for writing your review and for providing us with your feedback. I can appreciate why not having this option would be a frustration for you and why being able to make a drafted order eligible for Local Delivery would be helpful. I'll be sure to pass your comments onto our app development team. -Victor, Shopify Support

July 22, 2020

Crashes a lot. Doesn’t allow you to mark as delivered often. Many bugs, no customer support. Was disappointed

Sol Planted
United States
10 months using the app