Reviews (85)

Overall rating
3.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 24% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 5, 2022

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

Ensley Fairfield Mattress Co.
United States
9 months using the app
Shopify replied April 12, 2022

I can appreciate why not having the ability to assign the local delivery option to in-person orders is disappointing and I will be sure to pass your request onto our ...

March 29, 2021

We found this app great for local delivery and it made it easy to track deliveries and route optimization

Hot Chocolate Bombs YYT
Canada
4 months using the app
November 15, 2020

The app looks good and is easy to set up. Unfortunately, it doesn't seem to work for Puerto Rico addresses. I contacted support but they didn't seem willing to escalate to the dev team. Will be checking for future updates!

PioMu de Moda
United States
8 months using the app
March 9, 2021

We started using this app a couple weeks ago. Initially very excited about it as it seemed very easy to use and integrated nicely with our site. However, as time passed we found a few short comings. We have growing subscription business but any orders that come through the subscription app cannot be loaded into the Local Delivery app so you cannot include these orders in the delivery route. Even ...

Bean Around Town
Canada
8 months using the app
September 23, 2020

A lot of potential, you guys need to work on a few things to make it faster for sellers to fullfill orders. We sell food and time is very important. I can´t mark as paid on the local delivery app.

Chester's
Mexico
2 months using the app
August 23, 2020

The app is easy to use! However, the follow-up of the live delivery person by the customer is missing. Once the live tracking on the map is operational, it will be a great, efficient application!

FRESH™ APPSTORE FRANCE
France
About 1 month using the app
September 4, 2020

Very helpful App to keep customers up to date on the day of delivery. Would be great if you could manually add other orders into the delivery screen, not just 'local delivery' selected orders.

Little Gift Project
Australia
About 1 month using the app
January 31, 2021

This app has a lot of potential but still needs tweaks to compete against other last-mile delivery services. A few things the app is missing: - Text messages sent to customers when deliveries are on the way with ETA synced up our GPS. - Being able to mass select deliveries to route vs. having to click each on each route I run an e-grocery business so being able to let customers know about ETA is ...

Asian Veggies
United States
2 months using the app
November 18, 2020

I personally love this app. I recently switched from another website hosting provider to shopify and shopify offers a lot of tools, support and resources to help make your order fulfilment smooth and organize. Highly Recommend this app if you offer local delivery.

Holy Raw
Canada
2 months using the app
September 20, 2020

I cannot submit feedback inside the app. It asks me to, but it just spins.

Needs these improvements:

Orders not paid should say "Payment Not Received" and have a button to mark as paid. Fumbling back and forth while the customer is standing there trying to get their total, mark their order as paid is too much. It's too easy to drive away, not realizing that payment was required.

Once you mark a ...

Makiki Valley Frozen Custard
United States
5 months using the app