Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

May 7, 2024

The customer service representative answered promptly and responsibly helped me solve the problem

Futario
China
About 1 hour using the app
Channelwill replied May 9, 2024

That's wonderful to hear! 🌟 We're thrilled our customer service representative was able to assist you promptly and effectively. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊👍

Best Regards,

Sophie|Etranslate Support Team

October 23, 2023

Excellent

Joroviskin.com
United States
2 days using the app
Channelwill replied October 26, 2023

😊 Thank you for your kind words! We're delighted to hear that you had an excellent experience. 🌟 If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you whenever you need. Thanks for choosing us! 🙌🌼
Best Regards,
Nona|Etranslate Team

Edited January 14, 2022

Anne is great! She has a very positive attitude and helped me out promptly with the issue I was experiencing. TOP

eugeniovazzanostore
Italy
2 days using the app
March 30, 2022

You have to keep asking for more credits to translate more words. And the translations are not always that good.

Importtoysnl
Netherlands
2 days using the app
Channelwill replied April 18, 2022

Hello Importtoysnl,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

December 8, 2021

This app helped me to translate goods description to Estonian language& For me was difficult to instal language buttons, but Shopify support was helpful!

FARFORIA
Estonia
2 days using the app
Channelwill replied December 9, 2021

Hi there,
We are so glad that we can help you! And if you have any problems, just feel free to contact us and we will provide you with the best service!

April 25, 2022

Shermelia was great and very patient. She took the time to listen up and solve all my concerns as I was new to this app.
so far so good Regarding the app a few changes can be done to make the converter look more aesthetically pleasing .

litafs
Spain
2 days using the app
Channelwill replied April 26, 2022

Hello litafs,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Shermelia | Etranslate

December 14, 2021

So far I like that it translate my store without much effort from me at all!! I hope that my customers appreciate the translation as welll!

EXD Collections
United States
2 days using the app
Channelwill replied December 15, 2021

Hi there,
We are so glad that we could help! And we will keep moving and bring you a better user experience! Wish you a wonderful day!

November 27, 2023

Very helpful support service. Haven't tried the app completely but looks easy to use.

Vugalli
Portugal
2 days using the app
Channelwill replied November 29, 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that our support service has been helpful to you. If you ever decide to explore the app further, we hope you find it as easy to use as it looks! 🚀 If you have any questions or need assistance in the future, feel free to reach out. Happy exploring! 🌟

-Sophie|Etranslate Team👩‍💼

May 11, 2022

this app is really easy to use and so helpful it has been a game changer for my business site, the translation is accurete

Lavye Boutique
Portugal
2 days using the app
Channelwill replied May 11, 2022

Hello Lavye Boutique,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Etranslate team

December 6, 2023

Marche bien. Bon support, réactif et à l'écoute.

Masculin Plaisir
France
2 days using the app
Channelwill replied December 7, 2023

Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que notre support a été à la hauteur de vos attentes et que vous avez apprécié notre réactivité et notre écoute. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir.
Best,
Nona|ETranslate Team 🌐