Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its translation and currency conversion capabilities, essential for international businesses. They appreciate its user-friendly interface and the option to manually adjust translations. The customer support is often praised for their promptness and professionalism. The free version is noted for its ample features, with some merchants reporting an SEO boost. The live chat feature is also recognized as a useful tool for immediate help. The app is recommended for its cost-effectiveness and comprehensive features.

October 26, 2022

excellent i wish i can give more than five stars . it was super fast . I faced an issue regarding arabic version in translation . the arabic language it should be from right to left . I tried many apps but it does not work . finally I find u app . the customer service is super cooperative

Atay Garden
United Arab Emirates
1 day using the app
CHANNELWILL replied October 30, 2022

Hello Atay Garden,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

September 27, 2023

What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.

Bright Electronics
Canada
About 23 hours using the app
CHANNELWILL replied September 29, 2023

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰
-nona🥰🥰

October 25, 2022

Recently installed this amazing app for my store and was amazed! It offers a lot of features for free and even more on the paid plan. I highly recommend this app! Not to forget the fast & reliable customer support I had. Thanks, Elly!

FutureCosmo
Greece
About 1 month using the app
CHANNELWILL replied October 30, 2022

Hello FutureCosmo,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

June 6, 2023

I just downloaded the app and I had some questions about the set-up. I contacted the chat support and they replied immediately. They were able to not only provide the answers to my questions, but they even access my store to help me out setting up the switcher and other features. Thank you so muchh!! Customer Support was 5 starts!!

FLOWERSIA SHOP
Italy
About 11 hours using the app
CHANNELWILL replied June 6, 2023

Thank you for your positive review! We're glad to hear that our chat support team was able to assist you quickly and effectively, and even went above and beyond to access your store and help you with the set-up. We're thrilled to receive a 5-star rating for our customer support and appreciate your business. Don't hesitate to reach out if you have any further questions or concerns.

- Nona 💖

October 8, 2022

this is A very good plugin. I will recommend this to others, their customer service is very nice, and they offer extra help for us according to our website needs, thank you once again

jewsilver.com
China
10 months using the app
CHANNELWILL replied October 10, 2022

Hello jewsilver.com,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

February 7, 2023

Pretty easy to manage.. my entire website was translate in less than 1min..
If necessary the online assistance is quickly around to take care of your issue..
Many THANKS again to Liza for your help, support and kindness.
David K. (from Paris)

ÉLIXIR PRIVÉ
France
About 2 hours using the app
October 16, 2022

This app worked the best for me for translation. No need to login and create an account and very easy to understand. I tried some other apps and it was very difficult to move menu bars around...etc. This was easy. Highly recommend.

NestBloom
United States
About 1 hour using the app
CHANNELWILL replied October 18, 2022

Hello NestBloom,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

March 3, 2023

Switched from Weglot translation to this app, mainly because of pricing of Weglot and the limit on the wordcount that comes with each price-range at Weglot.
Installation and set-up is very easy and all within Shopify-environment (Weglot takes you to a separate environment).
Still testing and checking stuff out, but up untill now, I'm pretty impressed by this app and its pricing (which doesn't mean prices can go up! :)

PostMyBeer.be
Belgium
About 3 hours using the app
October 14, 2022

I tried a lot of plugins, but every time I didn't get what I wanted, this time I finally found the plugin I liked, which is great! The customer service response was very prompt and solved my long-standing problem!

Evebot
China
10 months using the app
CHANNELWILL replied October 15, 2022

Hello Evebot,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

October 5, 2022

great job. this APP help solve all the problem when open a multi-language shopify store. even the metafiled and coding text, it has the way to deal with. and best of all, the customer service is very patient. she even spent hours to help me solve my unique case.

holaty
China
11 days using the app
CHANNELWILL replied October 10, 2022

Hello holaty,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team