Langwill:AI Language Translate

Langwill:AI Language Translate

Reviews (1,231)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing multilingual and multi-currency capabilities, enabling broader global reach. It's praised for easy integration, customizable language and currency widgets, and extensive translation features, including third-party app compatibility. Merchants appreciate the manual translation management for quality control. The app is noted for its reliability and smooth operation, with responsive customer support that effectively resolves issues.

February 11, 2025

I installed the app for only 15 minutes to try it out and removed it from my store because it wasn't useful. There was a free trial and I took advantage of it. They will see for themselves that I deleted it after only 15 minutes. However, I saw that they reflected the monthly fee on my bill. This is nothing but a scam, I do not recommend you to use it.

Chance Crochet
United Kingdom
About 1 hour using the app
Channelwill replied February 12, 2025

Hello there,

We sincerely apologize for the inconvenience caused. After reviewing your account, we found that you had initially activated the free trial on October 17, 2024, ...

May 10, 2024

We have been using the app for 1 year now. there were a lot of issues, I can say every 2 weeks there is a new issue, and you need to keep your eyes open all the time to check everything,

All the previous issues we can accept, but the recent issue made the app completely useless and affected our customer experience very badly.

The issue is when you go to the 2nd language suddenly the page gives ...

Lamcy Korea
United Arab Emirates
Over 1 year using the app
Channelwill replied May 11, 2024

Hello there,

We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you' ...

April 8, 2024

This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here

LBLYXIR
United States
About 1 year using the app
Channelwill replied April 9, 2024

Hello there,

We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans ...

October 10, 2024

垃圾

Entropy Bright
United States
26 days using the app
Channelwill replied October 11, 2024

亲爱的熵亮,

我希望这封邮件对您有好处。我想就您最近的评论以及您在我们的服务中遇到的问题与您联系。我真诚地感谢您的反馈,并且很遗憾听到您的体验没有达到您的期望。

我了解您在同步主页 SEO 资源时遇到了困难,我想向您保证,我们会认真对待这些问题。我们的团队在问题提出的当天就解决了该问题,但我想知道您是否仍然遇到任何问题。

对于近期更新给您带来的不 ...

October 9, 2024

can not translate willdesk articles

Act Design Shop
Netherlands
3 minutes using the app
Channelwill replied October 10, 2024

Hello There,

Thank you for your feedback. We want to clarify that Langwill can translate Willdesk articles. Please refer to the following article for detailed instructions on ...

December 22, 2023

service client inutile, le glossaire ( qui m'est necesseraire) ne fonctionne pas , 2 mois a essayer de trouver une solution avec le service client , pour rien. a chaque fois je dois leur réexpliquer le problème , on me dit que l'on me recontactera sous x jours , on ne me recontacte jamais, et quand je le fais on ne m'apporte aucune solution.. en gros on paie pour un service qui ne fonctionne pas. ...

Poopoopidoo
France
Over 2 years using the app
Channelwill replied December 23, 2023

Bonjour à tous,

Nous nous excusons sincèrement pour la frustration et les désagréments que vous avez subis avec notre service clientèle et les problèmes que vous avez ...

June 3, 2023

This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the ...

J Beauty Clinic
United States
Over 2 years using the app
Channelwill replied June 3, 2023

Hello there,

I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's ...

Edited April 8, 2024

8-04.2024: Adding more problems that we encountered with this app: We were surprised that we stop selling in one of the countries and surprise! this app messed up all the translations again and the color options, everything! Of course we were not selling, the website is totally bugged with wrong translations and no option for the products. This app made us lose so much money already, this is ...

Momo Cotton
Portugal
Almost 2 years using the app
Channelwill replied January 7, 2024

Thank you for sharing your feedback! We sincerely apologize for the recent challenges you faced with our app and appreciate your valuable feedback.

Regarding the picture ...

December 15, 2023

not good

Author
United States
About 1 year using the app
Channelwill replied December 16, 2023

Hello there,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of your expectations, and we appreciate your ...

December 30, 2023

My experience with this app has been highly disappointing. Despite opting for the highest plan, the translations provided are often outdated and incomplete for various countries. The promised auto-update feature is non-functional, forcing me to manually synchronize content daily across 20 countries. Despite reaching out to customer service over 50 times, the issue persists, with the response ...

Portrait My Pet
United Kingdom
11 months using the app
Channelwill replied January 1, 2024

We sincerely apologize for the disappointment you've faced with our app. Your feedback about outdated translations and the non-functional auto-update feature is invaluable, ...