Langwill:AI Language Translate

Langwill:AI Language Translate

Reviews (612)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation tool for its user-friendly interface and seamless Shopify integration. It supports multiple languages, ideal for global commerce, and offers customizable features tailored to specific business needs. The responsive customer support team efficiently resolves issues, and regular updates enhance functionalities like language and currency switching. Merchants find it cost-effective and valuable for expanding their international reach.

December 18, 2025

Support was great with 2 agents. Fast and efficient.

TheJazzHhopCooker Streetwear
Cyprus
About 16 hours using the app
Channelwill replied December 18, 2025

Thank you so much for your review! ⭐
We’re happy to hear that our two support agents were fast, efficient, and able to assist you well. Your feedback means a lot to us, and we’ll keep working to make your experience even better. If there’s anything more we can do for you, feel free to reach out anytime! 😊

Best Regards,

Kim|Langwill Support Team

April 28, 2025

Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.

Stitchdelight.net
South Africa
Over 2 years using the app
Channelwill replied April 29, 2025

Hi Gidion,❤️

This is Nova again from Langwill Suppport Team of Channelwill. 💕Thank you for your thoughtful review and for sharing your experience with the app. We’re really glad to hear that I was able to help you get everything set up and running smoothly.❤️

We’re always looking for ways to improve, so if there’s anything we can do to make your experience even better, please don’t hesitate to let us know. Your feedback means a lot to us. ❤️

Thanks again for your support! ☺️

April 28, 2025

good app but the UI is quite confusing if you update content in the site.

Seagull Sails
Sweden
About 3 years using the app
Channelwill replied April 29, 2025

Hello there,

This is Sophie from Langwill Support. Thank you so much for your feedback and for using our app! 💞

We're glad to hear you find the app helpful. We also appreciate your note about the UI being a bit confusing when updating content on the site. We're continuously working to improve the user experience, and your insights are incredibly valuable in helping us do that.

If you have specific suggestions or examples of where the UI felt unclear, we'd love to hear them. Your input can help us make improvements that benefit all users.

Thanks again for taking the time to share your thoughts! 🌹

Best Regards,
Sophie|Langwill Customer Support

Edited December 30, 2023

Very good support!

Candy Nail Bar
Canada
Over 3 years using the app
Channelwill replied July 8, 2023

Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application!

- Sophie 🌹

Edited December 17, 2022

I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great.
I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages.
There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far.
I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use!
Great app, thank you.
I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!

Monarchess Natural Luxuries
Jordan
Over 2 years using the app
Edited January 23, 2024

Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!

Alt-Japansk
Norway
Almost 2 years using the app
Edited March 16, 2022

I used an application that is a bit complicated at first, but it works very well and their customer service is very attentive.

Deer Beads Store
United States
Over 1 year using the app
June 12, 2023

Amazing live chat supports, they are always there for you. For the app itself if it could integrated to chatgpt or adjust the tone and style of the translation that would be more convenience.

THE EARTH WINE
Hong Kong SAR
11 months using the app
Channelwill replied June 12, 2023

Thank you for your review and feedback! We are glad to hear that you had a great experience with our live chat support. We appreciate your suggestion regarding integrating with chatgpt or adjusting the tone and style of the translation. We will definitely take this into consideration as we continue to improve and enhance our app. Thank you for choosing our service and we hope to continue providing you with the best experience possible.

- Joewelyn

October 31, 2023

Using it for the switcher. Looks great but there are some limitations, such as sizing.

UA Supporter
Hong Kong SAR
6 months using the app
Channelwill replied November 2, 2023

Thank you for sharing your experience with us. It's good to hear that the switcher looks great, but I understand that the sizing limitations can be frustrating. Have you tried reaching out to the manufacturer or support team to see if there are any solutions or workarounds for this issue? They may be able to provide some helpful tips or suggestions.

-Joewelyn 🌹

-Sophie🌹

November 15, 2022

At first, I was disappointed with the level of complexity with the App and the amount of effort it took to get just a couple of languages on the site. However, what made it all so very worthwhile was the amazing support I received from Lisa. She was incredibly patient, clearly an expert on how the App works, and a clear and concise communicator. *** Lisa made the difference... big time! Well done Lisa.

Yertizz
United States
6 months using the app