Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

November 2, 2023

Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette!

Namastemood
Italy
2 days using the app
Channelwill replied November 4, 2023

👏🌟😊 Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette! Siamo felici di sapere che hai avuto un'esperienza positiva finora e che il supporto di Sophie ti ha aiutato velocemente. Se hai ulteriori domande o hai bisogno di assistenza in futuro, non esitare a contattarci. Siamo qui per rendere la tua esperienza ancora migliore! 🚀😃🌍📱👍

-Nona|Etranslate Team

August 4, 2022

Professionale e intuitiva. Per il momento mi sto trovando molto bene e non sto riscontrando problemi

EVAH Foods
Italy
2 days using the app
Channelwill replied August 5, 2022

Ciao EVAH Foods,

Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩
Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti!

Ciao!🥂

Distinti saluti,
Etranslate Team

April 14, 2022

Fino ad ora fa il suo dovere e non ho riscontrato problemi. Anche il servizio di assistenza è ottimo!

coollant
Italy
2 days using the app
Channelwill replied April 14, 2022

Ciao coollant,

Siamo così commossi dalle tue parole, grazie per aver condiviso la tua esperienza con noi. Il nostro team cerca sempre di garantire che i nostri utenti abbiano un'ottima esperienza con noi. Facci sapere se c'è qualcos'altro con cui possiamo aiutarti, puoi raggiungerci tramite chat dal vivo o e-mail, siamo disponibili 24 ore su 24, 7 giorni su 7. Non vediamo l'ora che arrivi la prossima volta in cui saremo in grado di servirti di nuovo. Buona giornata!

Distinti Saluti,
Shermelia | Etranslate

March 4, 2023

Good application. The chat is very quick to help with problems that have arisen. Thank you very much Lisa.

BEJEWEAR
Estonia
2 days using the app
July 27, 2022

Very good service and Shermelia was really helpful. She go trough all the process with me and help me resolve some issues with the page. Also she was very patient and friendly.

Creating for peques
United States
2 days using the app
Channelwill replied July 27, 2022

Hello Creating for peques,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

April 2, 2022

Worked well for a few days before we launched and then it became a nightmare. Be careful. The App kept on automatically changing our English Page into French. There's some glitch I think with their google translate which kept on popping up. I spent hours on launch day translating my english to french just to have it switch to french again. The only help shopify gave was to tell me to delete the app and it took time to delete it.

smouzz
Canada
2 days using the app
Channelwill replied April 18, 2022

Hello smouzz,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate

May 10, 2022

Helps fast translate a lot of products. Thanks to support manager, I've fixed some issues without any problems

Copper Pro
United States
2 days using the app
Channelwill replied May 10, 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Shermelia | Etranslate

May 29, 2022

Just started to work with this app and it is easy and quick translation app. It is not difficult to manage the app and to translate and make additional changes to translation if needed.

skarele
Lithuania
2 days using the app
Channelwill replied May 29, 2022

Hello skarele,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

February 21, 2022

best customer service ever. the app works great, is easy, and super fast. I recommend it to everybody

Liquirizia Beachwear
Italy
2 days using the app
November 26, 2022

Best app for translating and currency easy to make changes and concerned customer service team specially Shermelia.

Denim House GCC
United Arab Emirates
2 days using the app