Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

Edited August 24, 2022

great customer support and great app. totally recommend it. i had an issue with the review translation and the support resolve it straight away.

Urban Rugs
Egypt
About 22 hours using the app
Channelwill replied August 24, 2022

Hello Urban Rugs,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

May 26, 2022

非常謝謝客服人員的幫忙,非常細心地解決我們的問題,很感謝,很且回覆都很迅速有禮貌,推薦這家翻譯程式!建議透過截圖等等讓客服人員可以更加迅速了解你的問題,會加速翻譯的過程,也能讓溝通過程更加順暢喔!!!

The Studio
Taiwan
About 22 hours using the app
Channelwill replied May 26, 2022

你好 The Studio,

非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩
如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里!

干杯!🥂

最好的祝福,
Etranslate Team

November 29, 2022

Great service, solved my problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NEIFALL
China
About 22 hours using the app
Edited December 24, 2021

I downloaded and started using the app yesterday. Translation is done quite well, even though, from English to Italian there are some minor things to fix, which I don't mind, I rather prefer to edit anyway to make my text perfect.
Another point I wish to enhance is the support team, they are great!

Elena&Delhi
India
About 22 hours using the app
March 12, 2023

Recommended App all the shopify store user great App and the support staff are very good and helpful. thanks

Relxys
United Kingdom
About 22 hours using the app
March 29, 2022

FANTASTIC SERVICE! VERY HELPFULL AND VERY EASY TO UNDERSTAND. BEST APP I HAVE TRIED SO FAR. THANKS ALOT

KOLEKTO
Denmark
About 21 hours using the app
Channelwill replied April 6, 2022

Hello KOLEKTO,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

March 11, 2023

Nice app. The help is very quick and supportive. Japanese translation is not perfect, but could be fixed manually.

Alartis
Japan
About 21 hours using the app
Edited March 16, 2022

At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.

LOU.EARL
United States
About 20 hours using the app
Channelwill replied April 18, 2022

Hello LOU.EARL,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate

March 10, 2022

lovely & helpful online staff, who replies immediately without delay & provided a solution so fast.. much appreciated

BMW ONLY STORE
United Arab Emirates
About 19 hours using the app
July 27, 2022

After trying lots of apps, I was finally able to translate my products in such an easy way! The app is really easy to use and quite straight-forward

BlossomBujo Store
Italy
About 19 hours using the app
Channelwill replied July 27, 2022

Hello BlossomBujo Store,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team