Langwill: Language Translate

Langwill: Language Translate

Reviews (1,223)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this translation app for its excellent customer support, ease of use, and seamless Shopify integration. They appreciate the high-quality translations that enhance the multilingual shopping experience and the smooth app performance that doesn't disrupt store operations. The inclusion of a multi-currency converter and the proactive development team's focus on continuous improvement based on merchant feedback are also highlighted as key benefits.

February 4, 2024

helpful

denisebrinck.com
Canada
Almost 2 years using the app
Channelwill replied February 6, 2024

First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

We're delighted to hear that our support team was able to assist you with syncing images from your default language pages to the translated ones. It's our pleasure to assist you on this matter.

Nevertheless, I observed that the overall score you provided was less than perfect, and while we are grateful for the acknowledgment of our assistance, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

If you have a moment, we would be grateful for more details on how we can make your experience even better. Our goal is to provide an excellent service, and your feedback is a vital step in achieving that.

Thank you once again for choosing Etranslate. We value your trust and are committed to ensuring your satisfaction. If there's anything specific you'd like to share or discuss, please feel free to respond to this email.

Looking forward to making your experience with us outstanding!

Best Regards,

Kim|Etranslate Support Team

April 8, 2024

This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here

LBLYXIR
United States
About 1 year using the app
Channelwill replied April 9, 2024

Hello there,

We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans and the lack of communication. Our aim is to provide a seamless experience, and we apologize for falling short in this instance. Please know that we take your feedback seriously, and we're actively working to improve our communication and customer service processes to ensure a better experience for all our users. If there's anything specific we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your patience and understanding.

Best Regards,

Sophie | Etranslate Support Team

January 22, 2022

I use this app and it really help me translating my page.
Thank you for you'r answers and help.
Wish u all the best

Grid Chair
Kosovo
About 2 years using the app
July 6, 2022

satisfied with the conversation, thank you for your support at any time.
satisfied with the conversation, thank you for your support at any time.

MyShopOnline.shop
Kosovo
About 2 years using the app
Channelwill replied July 10, 2022

Hello MyShopOnline.shop,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

February 28, 2022

Great app for start-up. Thank you for the quick response to us. We strongly recommend this app for you.

Jewlloy
United Kingdom
Almost 2 years using the app
June 9, 2022

客服人员ruby非常专业、亲切仔细、有耐心回答所有的问题。推荐此软件与其他使用者。这个软件有非常强大的翻译能力,也非常准确。人性化的多语言介面,让使用者直觉性的操作。非常简单易懂。如果有任何操作问题,专业的服务人员都会帮你解决。

buybuy@TOYS | 匯買樂玩具嚴選
Taiwan
Almost 2 years using the app
Channelwill replied June 9, 2022

你好 buybuy@TOYS | 匯買樂玩具嚴選,

非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩
如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里!

干杯!🥂

此致,
Etranslate Team

May 2, 2022

Great app and great support from the team. i have translate my website to Greek language in a few hours!

garde.official
Greece
Almost 2 years using the app
Channelwill replied May 2, 2022

Hello There,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Shermelia | Etranslate

Edited January 23, 2024

Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!

Alt-Japansk
Norway
Almost 2 years using the app
February 9, 2022

very good support easy to translate all store in a minute, now im triein to use it with second language

Bjudaica
Israel
Almost 2 years using the app
March 5, 2022

Its really great! They gave me for over 80,000 free words so I am happy! And there was this super cool assistant that help me! I really love this app!

KAPRAL SimRacing Store
Czechia
Almost 2 years using the app