Langwill: Language Translate

Langwill: Language Translate

Reviews (1,223)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this translation app for its excellent customer support, ease of use, and seamless Shopify integration. They appreciate the high-quality translations that enhance the multilingual shopping experience and the smooth app performance that doesn't disrupt store operations. The inclusion of a multi-currency converter and the proactive development team's focus on continuous improvement based on merchant feedback are also highlighted as key benefits.

December 18, 2024

I love this app, the support is excellent, especially Kim!

Lumini
France
About 5 hours using the app
Channelwill replied December 20, 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

October 27, 2024

Good customer service, powerful app

micas-test
Hong Kong SAR
7 days using the app
Channelwill replied October 30, 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

August 3, 2024

The translation quality is poor, similar to google translation level. It doesn't feel like an AI translation and has negatively impacted SEO. After using this app, the number of pages has increased significantly, but impressions have decreased to 20% since installation.

Rown
United States
5 months using the app
Channelwill replied August 4, 2024

We appreciate you taking the time to share your feedback about our translation service. Your experience is important to us, and we apologize for the issues you've encountered.

Translation quality is a top priority for us, and we're constantly working to improve our AI technology. We're surprised to hear that you felt our translations were comparable to Google Translate, as our system is designed to provide significantly higher accuracy.

Thank you for your feedback, and we look forward to the opportunity to improve your experience

Best Regards,
Nova- Langwill Team

July 7, 2024

Langwill is an excellent translation app for Shopify! It seamlessly integrates with my store, making it easy to provide a multilingual shopping experience for my customers. The translations are accurate, and the setup is straightforward. It's a must-have tool for any Shopify store looking to reach a global audience. Highly recommended!

Milano Straps
United States
About 1 year using the app
Channelwill replied July 8, 2024

Thank you so much for your glowing review! We're thrilled to hear that Langwill has been instrumental in enhancing your Shopify store's multilingual capabilities. Providing accurate translations and a seamless integration is at the core of what we aim to achieve. Should you need any further assistance or have questions, feel free to reach out. Here's to continued success in reaching a global audience! 🌟

Sophie
Langwill Customer Support of Channelwill

September 17, 2024

I had an excellent experience with the support team! They were responsive, knowledgeable, and went above and beyond to help resolve my issue quickly. It’s clear they care about their customers and take pride in providing top-notch service. Highly recommend!

Gardenvity (Polska)
Lithuania
About 1 hour using the app
Channelwill replied September 19, 2024

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We pride ourselves on providing exceptional service, and it’s great to know our efforts are appreciated. We're always here to help—thanks for recommending us!

Best Regards,

Kim|Langwill Support Team of Channelwill

August 26, 2024

molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.

Relayo
Italy
10 days using the app
Channelwill replied August 28, 2024

Grazie per aver condiviso la vostra esperienza positiva! Siamo lieti di sapere che trovate l'app utile per vendere in più Paesi e che apprezzate la facilità d'uso e le opzioni linguistiche. È inoltre meraviglioso sapere che il nostro team di assistenza è stato gentile e rapido nel risolvere qualsiasi problema.

Se avete altre domande o avete bisogno di ulteriore assistenza, siamo sempre qui per aiutarvi!

Cordiali saluti,

Kim|Squadra di supporto di Langwill

August 28, 2024

Great app, outstanding support!

printsol
Latvia
3 months using the app
Channelwill replied August 29, 2024

Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and that our support team has provided outstanding assistance. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.

If you need anything else, we’re always here to help!

Best regards,

Kim|Langwill Support Team of Channelwill

June 26, 2024

Those staff is very helpful and reply fast. Really appreciate!

Freemax - The Body Solution
Hong Kong SAR
6 months using the app
Channelwill replied June 28, 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

___________________________________
Emma
Langwill Customer Support of Channelwill

April 24, 2024

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Lotisand
France
6 months using the app
Channelwill replied April 25, 2024

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Etranslate. It's great to know that our tool seamlessly translates your entire site and that our customer support team goes the extra mile to assist with third-party applications and site code modifications. Your recommendation means a lot to us, and we're committed to providing top-notch service and support to all our users. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

March 19, 2024

I am truly impressed with the quality of translation and the service provided. The response time was swift, and the communication was clear throughout. Despite encountering some compatibility issues between the template and the app, the team's prompt replies and patient efforts over the course of a few days successfully resolved my problem. This experience has instilled in me a strong inclination and confidence to continue using this app indefinitely! Once again, thank you for your assistance.

CinKenToys
Taiwan
About 1 year using the app
Channelwill replied March 22, 2024

We are overwhelmed to hear your wonderful feedback! Thank you so much for taking time to leave a review! 😊 We are happy to know that you are impressed with the quality of translation and the service that we provide. Our team will continue to strive to give you the best possible service we can give. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team