Langwill:AI Language Translate

Langwill:AI Language Translate

Reviews (1,233)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing multilingual and multi-currency capabilities, enabling broader global reach. It's praised for easy integration, customizable language and currency widgets, and extensive translation features, including third-party app compatibility. Merchants appreciate the manual translation management for quality control. The app is noted for its reliability and smooth operation, with responsive customer support that effectively resolves issues.

Edited March 24, 2022

It started well, but then they stopped answering the emails for weeks… Don't understand that and the app is not working, not translating anything and I don't know why. Not the auto-translation, not the manual translation… Anything.

AMPERBIKE
Spain
2 months using the app
Channelwill replied April 18, 2022

Hello AMPERBIKE,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention ...

March 27, 2024

Don't work

PURIT
Italy
14 minutes using the app
Channelwill replied March 28, 2024

Hello there,

I hope this message finds you well. First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with ...

February 15, 2024

Customer service is one of the worst there is. All they do is apologize and put a lot of emojis in their messages. But in actuality they don't care and they don't fix BUGs in translations that have been caused by their application.

The application is still buggy at times and has a lot of issues. When there is a problem, there is no way to solve it. You have to follow up with them because they ...

FIZI España
Spain
2 months using the app
Channelwill replied February 20, 2024

Hello There,

Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you've had with our customer service. Your feedback is incredibly ...

July 11, 2022

App never properly translated anything. I used the free trial to test it out, never worked. Contacted tech support (extremely difficult), never replied. This is a scam.

SULK GALLERY
Spain
About 2 months using the app
Channelwill replied July 11, 2022

Hello SULK GALLERY,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our ...

May 23, 2023

The worst application I've used so far. First of all, it doesn't work well, there are always problems because I lost 200 euros because I added that it automatically changes currency and it converted 125 euros into 0.1 nok, the worst possible application, I wouldn't recommend it to anyone, not even to my worst friend

Memory Frame
Serbia
About 1 month using the app
Channelwill replied May 30, 2023

Dear Memory Frame,

Hello there, Thank you for sharing your valuable feedback with us. We sincerely apologize if our service did not meet your expectations. We would greatly ...

January 25, 2024

when overpass the words limit. they bill you 10$ per 30 000 words. THEY NEVER WRITE IT ON THE PLANS PRICE. it's a scam. after they dont refund you on your card but on "app credits". very annoying. you have to escape it.

DecoHousse
France
About 1 month using the app
Channelwill replied January 26, 2024

I appreciate you taking the time to share your feedback, and I'm sorry to hear about the challenges you've encountered. Your experience is important to us, and we'd like to ...

September 14, 2022

I've been writing to support for a month to fix one error, and after a month they still haven't fixed it! I pay for the Grow plan, where they offer Premium support. Disaster!

AMOUR Parfums
Slovenia
27 days using the app
Channelwill replied September 14, 2022

Hello AMOUR Parfums,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our ...

September 4, 2023

This app only translates 1000 products, I asked the developers to increase the limits, but they just don't care about the needs of the customers.

Shoptery
Georgia
25 days using the app
Channelwill replied September 5, 2023

Hello there,

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the current limit on product translations. We understand that this may ...

April 16, 2020

I do not recommend it at all! They installed malware on my website and it was not easy to clean. I found out because of google ads warning.
I do not know if it is the responsibility of the app or who but it has given me problems.

ArenasJewelry
Spain
24 days using the app
Channelwill replied April 16, 2020

Update: The malware issue is a false positive of Google ads for our language selector. We have updated our Translation selector. Now you need to add the code to your theme to ...

December 14, 2022

It worked well for a few days. However the automatic updates didn't work. The customer service experience is awful.

The bottom line is i have to translate everything manually in their app....what's the point??!!!!

Humanizing®
United Kingdom
22 days using the app