Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

July 13, 2022

Superb app. The translation was trouble-free and painless! We had an issue with the translation tasks getting stuck but their team got back to us and solved the issue fast.

Cozy Glow
United Kingdom
4 months using the app
Channelwill replied July 13, 2022

Hello Cozy Glow,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

August 22, 2023

Very useful app, actually the only one that worked without any bugs on third-party apps, ah yea and the customer service are very helpful ^^'

Callibook
France
4 months using the app
Channelwill replied August 23, 2023

Thank you for your review! We're glad to hear that our app has been useful to you and that you haven't experienced any bugs while using it. Our customer service team strives to be helpful and we're happy to hear that you had a positive experience with them. If you have any further feedback or suggestions, please don't hesitate to let us know.

- Sophie 🌹

July 15, 2022

The app works as expected for the most part. Where they shine is their quick customer service. They have been quick to fix my issues everytime.

Retronisce
United States
4 months using the app
Channelwill replied July 15, 2022

Hello Retronisce,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best regards,
Etranslate Team

Edited December 3, 2020

OK.. So my original review was very harsh.. and a few days later they fixed the search, fixed the export, invested the time in RTL support and were keeping in good communication with me to fix issues I have encountered.. so while it might not be perfect right now.. if they keep this attitude up they will be!!

Petit Fawn
Israel
3 months using the app
Channelwill replied November 22, 2020

Hello there,

We just tried to check the issue but your store is locked. We have contacted you by email. Could you kindly tell us how to visit your store? Also more details about the issue. Then we can start. Do not worry we will try our best to help you with it.

Thank you.

Best,
Zeusir from Team Etranslate

March 29, 2022

Good customer service. I hope they solve the problem I have when translate in french. All ' came out with a \ so I have to edit all words :(

Ploobee
Italy
3 months using the app
March 7, 2023

It was alright, most of the things I asked the question of, but immediately find it out myself. None the less it was good.

Cognizar Watches
Bulgaria
3 months using the app
Channelwill replied March 7, 2023

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It is an honor for us to provide excellent service to you; your comment demonstrates that we have room for growth and can do better. If you could tell us what we could do to improve your experience, that would be fantastic.

Sincerely,
Etranslate Support Team

June 17, 2022

I used the app and enjoyed customer support. However, the currency isn't automatic unless you pay and also it doesn't convert for bundle deals for other apps. Other than that, it's okay.

Baveuy
United States
3 months using the app
Channelwill replied June 18, 2022

Hi Baveuy,

Thank you so much for your feedback firstly!

As for the currency issue, there is already an agent contacting you, we will help you to solve the issue!

Looking forward to your reply and wish you all the best!

Sincerely,
ETranslate team

January 28, 2023

Have not used the app long enough to make a proper review, but it seems to do what it says. I just wish i could translate more than one language for free. I would like to add, customer service was very quick to reply to me, very helpful, patient and kind. So that is a plus for sure. I would recommend.

BOBO
Iceland
2 months using the app
March 13, 2022

Very easy to setting up and quick to understand. When you need some information or have some trouble the customer team is very efficient. I am very happy with it !!

PARISBROW
Japan
29 days using the app
Channelwill replied March 14, 2022

Hi there,
Thank you so much for your approval! We are so glad that we can help you! On the other hand, feel free to tell us if there is anything we could help and improve! We are so willing to give you a satisfying service and using experience!
Sincerely,
Ruby from Etranslate team

January 14, 2023

Good customer service!
Some small errors in translation can occur, however this is normal with an automated translation. User interface could be a bit more accesible. Sometimes difficult to find what you are looking for.

Qumpi
Belgium
27 days using the app