ETranslate: Language Translate , 1,196 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to translate and localize websites into multiple languages, ideal for targeting diverse markets. The intuitive interface, even in the free plan, is praised, as are unique features like image translation and a multi-currency converter. The app's customer support is noted for its quick and efficient responses. Merchants also value the manual translation feature for refining automatic translations and find it useful for translating third-party app content.
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Perfect service great support thank you very much
Thank you for your kind words! 🌟 We're thrilled to hear that you had a perfect experience with our service and found our support helpful. 🙌 Thank you very much for choosing us! If you have any more questions or need assistance in the future, feel free to reach out. 😊🚀
Best regards,
Sophie💗
Etranslate Customer Support 🌟
After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.
Thank you so much Mariadel!
And Today Sophie was very helpful too. Thank you as well!
👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.
We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.
Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.
Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌
- Sophie 🌟
They have given me the best support for settings.
Thank you very much.
The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)".
This app is good, but not perfect.
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The problem above has been resolved setting Translation Type to Basic.
If you are experiencing the similar problem, try setting to Basic just for checking.
😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰
Assistenza veloce e competente. la consiglio
Grazie per aver trovato il tempo di condividere la sua esperienza! Siamo lieti di sapere che la nostra assistenza ha soddisfatto le sue aspettative. Fornire un'assistenza rapida e competente è la nostra massima priorità e siamo entusiasti che abbia trovato valore nel nostro servizio. Se in futuro avrà bisogno di assistenza o avrà domande, non esiti a contattarci. La sua raccomandazione significa molto per noi. Grazie per averci scelto!
Cordiali saluti,
Kim|Squadra di supporto di Etranslate
Tradotto con DeepL.com (versione gratuita)
Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!
Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰
-Sophie😍
Very helpful support service. Haven't tried the app completely but looks easy to use.
Thank you for your positive feedback! 😊 We're thrilled to hear that our support service has been helpful to you. If you ever decide to explore the app further, we hope you find it as easy to use as it looks! 🚀 If you have any questions or need assistance in the future, feel free to reach out. Happy exploring! 🌟
-Sophie|Etranslate Team👩💼
very good app! The support is very kind and always responding quick and trying their best to help you. Especially Sophie did her best to help me with my problems.
Thank you for your positive feedback! We're delighted to hear you find our app excellent. Our support team, including Sophie, is always dedicated to providing quick and helpful assistance. Your satisfaction is our priority! 😊❤️
- Mariadel/Etranslate Team
Amazing customer service: very fast and useful. It solved my problem in 5 minutes
Thank you for your fantastic review! 😊 We're thrilled to hear that you had an amazing experience with our customer service. 🌟 Our team takes pride in providing fast and effective solutions, and it's wonderful to know that we were able to resolve your issue in just 5 minutes. ⏱️
We appreciate your kind words and your support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗
Warm regards,
Nona|Etranslate Team 💗
What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰
-nona🥰🥰
App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus
Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know.
- Sophie 💖