Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

October 19, 2023

Perfect and quick customer service.
The app translates perfectly.

AIAKAI
Italy
7 months using the app
Channelwill replied October 21, 2023

Thank you for taking the time to share your positive experience with our app and customer service team. We are delighted to hear that the app translated perfectly and that our customer service team was able to assist you in a quick and efficient manner. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Thank you for choosing us! 💕🥰

- Sophie 🤩

December 4, 2023

Best App of all time.

De Carlo
Italy
About 10 hours using the app
Channelwill replied December 6, 2023

🌟 Thank you so much for your fantastic review! We're thrilled to hear that our app has earned the title of "Best App of all time" in your book! 🙌 Your support means the world to us. If you ever have more feedback or suggestions, feel free to share. Happy using! 🚀😊

-Sophie|Etranslate Team👩‍💼

August 5, 2023

Great service. I had some specification about switcher and they set it as requested. I'm actually working to manually translate my store i will probably give or update my feedback after this is done. Thank you to Etranslate team for the quick response. Thank you Joewelyn for your kindness and professionnal service.

Vickiemom
Canada
2 months using the app
Channelwill replied August 7, 2023

Thank you for sharing your positive experience with our team! We're thrilled to hear that we were able to meet😊 your specifications and provide you with great service. We appreciate your feedback and look forward to hearing from you again after you've completed your store translation. We'll be sure to pass along your kind words to Joewelyn 😍and the rest of our team. Thank you for choosing Etranslate!
-nona🌻

July 30, 2023

Intuitive and good app for translating fast your homepage. Support is available 24/7, helpful and super friendly.

PYR sneakers
Switzerland
11 months using the app
Channelwill replied August 1, 2023

Thank you for your feedback! We're glad to hear that you find our app intuitive and helpful for translating your homepage quickly. Our support team is always available to assist you whenever you need it. We appreciate your support and hope to continue providing you with a great experience.

- Mariadel💖

July 10, 2023

Good job!
Good App and good service team, fast response!
Highly recommended!
I used it for one year, everything goes well.

Tewaycell
Hong Kong SAR
About 1 year using the app
Channelwill replied July 10, 2023

Thank you for your kind words and for recommending our app and service team! We're thrilled to hear that you've had a positive experience using our app and that our team was able to provide fast and helpful support. We appreciate your loyalty over the past year and look forward to continuing to serve you in the future.

- Sophie 💖

May 11, 2023

I had a minor problem with the installation and consulted them. Joewelyn was very helpful and took care of the problem right away. I am very happy with the application at the moment and it meets all my needs. I plan to use it for a long time.

Rosé K-Shop
United Kingdom
3 months using the app
August 2, 2023

I really like the app, what I like the most is that the app is really easy to use with a lot of great features and a great service, u got ur problem really quick solved..really recommended

www.lakrem.ch
Switzerland
5 months using the app
Channelwill replied August 4, 2023

Thank you for your positive review! We are delighted to hear that you find our app easy to use and enjoy the great features and service we offer. We appreciate your recommendation and hope to continue providing you with the best service possible. If you have any other feedback or questions, please let us know.

- Sophie 💖

November 28, 2023

nice app with good customer service.

Unica Interior
Hong Kong SAR
About 10 hours using the app
Channelwill replied December 3, 2023

Thank you for your kind words! 😊 We're delighted to hear that you find our app helpful, and we're committed to providing excellent customer service. If you have any further questions or need assistance, feel free to reach out! 🚀👍

-Sophie|Etranslate Team👩‍💼

September 20, 2023

Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.

ExtremeMeters.com
United States
6 months using the app
Channelwill replied September 23, 2023

Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖

-Sophie😍

August 2, 2023

The app is good, straightforward and costumer service really helpful. I use it only for currency conversion, and there was an issue with it but customer service was fast to reply to me and in a few hours they solved the issue.

Handmade by Bozena Lis
Iceland
3 months using the app
Channelwill replied August 4, 2023

Thank you for your feedback! We are happy to hear that our app has been helpful for your currency conversion needs and that our customer service was able to quickly resolve any issues you had. We appreciate your business and hope to continue providing you with great service in the future. Let us know if you have any other feedback or concerns.

- Sophie 💖