Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

September 10, 2023

Useful app

JOYBOX
United Kingdom
23 days using the app
Channelwill replied September 12, 2023

Thank you for taking the time to leave a review! We're glad to hear that you find our app useful. We appreciate your support and hope to continue improving your experience with our product.

-Sophie🌹

September 28, 2023

It was great experience to use this app.. The customer support is really great especially Mariadel is very good to support..Thanks for the support.

Kattakaffihúsið
Iceland
22 days using the app
Channelwill replied September 30, 2023

Thank you for your positive review! We are glad to hear that you had a great experience using our app and that our customer support, especially Mariadel, was able to assist you effectively. We appreciate your feedback and hope to continue providing excellent service to you in the future.🥰

-Sophie😍

September 29, 2022

Great customer service, very fast and professional help in a few seconds. Best translation app I know!

NEATFLOW
Germany
22 days using the app
Channelwill replied September 30, 2022

Hello NEATFLOW,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

Edited March 16, 2022

We found this application a user friendly one. It is easy and simple to use, therefore very helpful. Keep up the good work!

Liliana Guerreiro
Portugal
22 days using the app
Channelwill replied April 14, 2022

Hello Liliana Guerreiro,

Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7.

Best Regards,
Shermelia | ETranslate

December 14, 2022

It worked well for a few days. However the automatic updates didn't work. The customer service experience is awful.

The bottom line is i have to translate everything manually in their app....what's the point??!!!!

Humanizing®
United Kingdom
22 days using the app
Edited November 26, 2023

After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.

Thank you so much Mariadel!

And Today Sophie was very helpful too. Thank you as well!

fuuzzi
United Kingdom
21 days using the app
Channelwill replied November 11, 2023

👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.

We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.

Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.

Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌

- Sophie 🌟

September 18, 2023

The customer support is very quick and very helpful. I will recommend it to all store owners. Thank you sophie for your assistance.

Hyperbelle
Netherlands
21 days using the app
Channelwill replied September 19, 2023

I'm glad to hear that you had a positive experience with our customer support team and that Sophie was able to assist you. Thank you for recommending our service to others! 🥰💕

-Sophie💗

November 28, 2022

I did not like the application at all, but as customer service, lisa was very helpful, so I leave this 5 stars

caraccessories24.com
United Kingdom
21 days using the app
March 16, 2022

Im just getting use to it. It looks like fun tho :) lets see i am excited and happy with the service as well :)

Phantom Republic®
Pakistan
21 days using the app
Channelwill replied April 14, 2022

Hello Phantom Republic®,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

August 30, 2023

The fastest customer service I ever worked with! Very quick and efficient with their response to my questions.

HerTrove
United States
21 days using the app
Channelwill replied September 1, 2023

Thank you for your review! We're thrilled that you had a positive experience with our customer service team. We pride ourselves on providing quick and efficient support to our customers, and we're glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us again. Thank you for choosing our company!

- Joewelyn🌹