Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

October 31, 2023

Using it for the switcher. Looks great but there are some limitations, such as sizing.

UA Supporter
Hong Kong SAR
6 months using the app
Channelwill replied November 2, 2023

Thank you for sharing your experience with us. It's good to hear that the switcher looks great, but I understand that the sizing limitations can be frustrating. Have you tried reaching out to the manufacturer or support team to see if there are any solutions or workarounds for this issue? They may be able to provide some helpful tips or suggestions.

-Joewelyn 🌹

-Sophie🌹

June 14, 2023

Great app! Thanks a lot of, its really comfortable to use and good translating! With its user-friendly interface, seamless synchronization. this app stands out from the competition.

getringstring
United Arab Emirates
8 days using the app
Channelwill replied June 14, 2023

Thank you for your kind words and positive feedback! We're thrilled to hear that you're enjoying our app and finding it easy to use. We're always working to improve our translation capabilities and user experience, so please let us know if you have any suggestions or feedback.
-Nona💗

September 1, 2023

Their currency converter for Euro doesn't show the right price for EU countries whereas others work with no issue.

I contacted them regarding the issue, and they said that they will look into it if I grant them access to my website. They send invitations with unnecessary access request such as Orders, Customers, Discounts which they do NOT need access to fix the issue. When I choose not to grant these permissions, they basically tell me that they cannot fix it.

It's important to be cautious because these apps may collect your data and either use it or sell it to third-party organizations to generate revenue. I strongly advise against providing access to your private data.

AGOZTECH
United States
6 months using the app
Channelwill replied September 3, 2023

Hello There,

We apologize for the inconvenience caused by the malfunctioning currency converter. We would like to offer our assistance in resolving the issue promptly. We understand that our team may require access to investigate the issue, however, we apologize for any confusion caused by our representative's request for unnecessary access to Orders, Customers, and Discounts. Rest assured that we will take appropriate action regarding this matter.💗

We have sent you a new access request that only requires the necessary information to resolve the issue. We have also sent you an email for further discussion on the matter. We hope to resolve this issue and reconnect with you soon.

Thank you for considering Etranslate as your translation partner, and we assure you of our commitment to providing timely and professional assistance.

Best regards,
Nona|Etranslate Team

Edited June 13, 2022

I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.

Tiny Ink
Vietnam
6 months using the app
Channelwill replied June 13, 2022

Hi Tiny Ink,
We are so sorry that we didn't bring you a good user experience!
There is already an agent who contacted you to solve your issue, looking forward to your reply!

Deeply apologize to you again!

Best regards,
ETranslate team

June 9, 2022

I contacted and Shermelia was assigned to help me, I received a wonderful support from her, she knows very well what she was doing. If I could I would give it one more star. I am very happy and I recommend them.

NaturalTeca
United States
7 days using the app
Channelwill replied June 9, 2022

Hello NaturalTeca,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

February 11, 2022

Bonne application, Pas évident à utiliser au départ mais la prise en main est rapide. L'application offre beaucoup d'options et les traductions sont simples

Influensse
France
6 months using the app
July 4, 2022

Great service!
Great service!
Great service!
Great service!
Great service!
Great service!
Great service!
Great service!
Great service!
Great service!

sage.limited
Ukraine
7 days using the app
Channelwill replied July 4, 2022

Hello sage.limited,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

June 1, 2022

Wij hadden een vraag waarvan we al verwachtten dat het lang ging duren. We vroegen het direct aan de klanten service en werden super snel geholpen met het probleem. Het vertalen zelf is ook prima gegaan! Zelf hebben we weinig moeten aanpassen aan de vertalingen.

Calcaño Cosmetics
Netherlands
7 days using the app
Channelwill replied June 2, 2022

Hallo Calcaño Cosmetics,

Heel erg bedankt voor je goedkeuring, en we zijn zo blij dat je tevreden bent met onze app en service!!!🤩
We zijn er altijd als je onze hulp nodig hebt of als er iets is waarmee we kunnen helpen!

Proost!

Vriendelijke groeten,
Etranslate Team

January 4, 2022

Great app to translate your website. Fast and helpful customer service! We needed a specific feature and they added it for us.

Head Over Heels - Israel
Israel
7 days using the app
September 11, 2022

great customer support ever...very useful and easy-to-use app for Currency ... one of the most recommended apps from my side...

theaspora
India
7 days using the app
Channelwill replied September 13, 2022

Hello theaspora,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team