Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

Edited April 14, 2020

I have used this app to translate my shop into other languages. It is the best app to do the job so far. There is still small bugs and problems, but when the developer has fixed these. It will be the best app for manual translations.

Canna Axella Jewellery
Denmark
6 months using the app
Channelwill replied April 10, 2020

Hi, I have reported this to our dev and sent an email to you just now, we can stay in touch through email. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.

Edited May 20, 2022

We are having some issues translating some external apps of our website and the customer service team are being really helpful, always willing to help. I am nicely surprise to be honest. Ellyssa has been great.

Padel Island
Spain
4 months using the app
Channelwill replied May 10, 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Mark| Etranslate

February 20, 2022

itssome detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

Super Sadat
Egypt
5 days using the app
November 25, 2022

Its so amazing, i love the support!
It helpes me a lot and i can change everything with this Automatic Translator.

ITEMDROP
Germany
5 days using the app
April 20, 2022

Great customer service. Shermielia is a great help! I asked her many questions and she was able to answer them all in little time.

Go Get It Grip Socks
Australia
4 months using the app
Channelwill replied April 20, 2022

Hi Go Get It Grip Socks,
We are so glad to get your approval about our service! We are also glad to hear from you if you meet any other problems or questions, and we will try our best to help you!
Feel free to tell us if you have any suggestions or any other problems! We are always here if you need us!💗

Best regards,
Ruby | Etranslate

July 13, 2022

Superb app. The translation was trouble-free and painless! We had an issue with the translation tasks getting stuck but their team got back to us and solved the issue fast.

Cozy Glow
United Kingdom
4 months using the app
Channelwill replied July 13, 2022

Hello Cozy Glow,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

February 1, 2023

Im very happy with this app. It offers many possibilities. Also the customersupport is excellent. Very friendly and professional!

Berryconcept Shop
Netherlands
5 days using the app
August 22, 2023

Very useful app, actually the only one that worked without any bugs on third-party apps, ah yea and the customer service are very helpful ^^'

Callibook
France
4 months using the app
Channelwill replied August 23, 2023

Thank you for your review! We're glad to hear that our app has been useful to you and that you haven't experienced any bugs while using it. Our customer service team strives to be helpful and we're happy to hear that you had a positive experience with them. If you have any further feedback or suggestions, please don't hesitate to let us know.

- Sophie 🌹

Edited October 2, 2022

The customer service is annoying and not helping fast enough. My problems are not solved unless I spam them with questions. Bizarre.

Trendyo Oslo
Netherlands
4 months using the app
Channelwill replied September 5, 2022

Hello Trendyo Oslo,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
ETranslate Team

June 16, 2022

Seems to be easy to setup so far! Great support! I had to translate from english to french for a catalog of 2000 products.

Unikcell
Canada
5 days using the app
Channelwill replied June 18, 2022

Hello Unikcell,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team