Langwill: Language Translate

Langwill: Language Translate

Reviews (1,220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

May 3, 2022

adorei me ajudou muito na traducao completa do meu site com varios ajustes ! completamente automatico e em minutos.

Popenerg
Brazil
10 days using the app
Channelwill replied May 3, 2022

Olá Popenerg,

Estamos felizes em ter você aqui! Obrigado por compartilhar suas amáveis ​​palavras conosco. Nossa equipe está sempre tentando garantir que nossos usuários tenham uma ótima experiência conosco. Por favor, deixe-nos saber se podemos ajudá-lo com mais alguma coisa, você pode entrar em contato conosco via chat ao vivo ou e-mail, estamos disponíveis 24 horas por dia, 7 dias por semana.

Atenciosamente,
Shermelia | Etranslate

June 2, 2022

Shermelia was extremely helpful. She helped me to solve my request in a very fast and friendly way. Thank you.

searocksearock
Spain
10 days using the app
Channelwill replied June 2, 2022

Hello searocksearock,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

March 31, 2022

Support très réactif. Nous utilisons cette extension dans le cadre de la traduction d'une boutique en ligne Française. Quelques traductions à corriger seulement.

Les Choses Particulières
France
10 days using the app
Channelwill replied April 6, 2022

Bonjour Les Choses Particulières,

Nous sommes ravis de vous avoir ici! Merci de partager votre expérience avec nous. C'est notre plaisir de fournir le meilleur service possible à nos précieux utilisateurs. Veuillez nous faire savoir si nous pouvons vous aider avec quoi que ce soit d'autre, vous pouvez nous joindre par chat en direct ou par e-mail, nous sommes disponibles 24h/24 et 7j/7 pour vous aider. Nous attendons avec impatience la prochaine fois que nous serons en mesure de vous servir à nouveau. Bonne journée!

Meilleures salutations,
Shermelia | Etranslate

October 27, 2022

觀察了一下有提供免費服務的軟體,最後選了這間ET 多語言翻譯SEO。它們的免費方案對新創小團體已經很夠用,後續想升級方案的話,費用也在合理範圍內。
客服回應很快,聯繫它們的方式很容易,一切很完美。
很高興我選了這個,之後擴大團隊,就要升級方案。

知性女人 Femme Elegante
Taiwan
10 days using the app
Channelwill replied October 30, 2022

你好 知性女人 Femme Elegante,

感谢您与我们分享您的经验。我们很高兴为我们尊贵的用户提供最好的服务。对于给您带来的不便,我们深表歉意,我们将不断改进我们的应用程序,为您提供更好的体验。如果还有什么可以帮助您的,请告诉我们,您可以通过实时聊天或电子邮件与我们联系,我们 24/7 全天候为您提供帮助。

此致,
Etranslate Team

Edited July 21, 2022

i would give a zero if possible! The app is full of bugs and conflicts. When you switch a language it changes the region to some random country. Translations get misplaced and break the design layouts. I wish I could attach screenshots of how the store designs made with pagefly were broken when switching to another language. When you change to a different currency and switch it back all product prices revert to a different price than the original with no explanation from the support. wasted more than a week in solving the endless bugs and issues of the app and on top of that you have to translate third party apps manually. Auto translation and creating tasks don't work out and have to be done through support. Been asking for a refund as we have not made any use of the app and the support said it has to be done through the manager! Complete waste of time so good luck with working with an app like that!

Mundogafas
Spain
10 days using the app
Channelwill replied July 21, 2022

Hello Mundogafas,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter.

If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

September 22, 2022

Good App, Good Support, They are very best !
Highly recommends !
- By One of Japanese Shopify Expert

& H museum
Japan
10 days using the app
Channelwill replied September 23, 2022

Hello & H museum,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

December 24, 2021

I didn't the app completely, I'm starting to use and i didn't finish yet. Let me finish and I back to you for the feedback

COCOCIAO®
United Kingdom
10 days using the app
October 17, 2022

très bonne application avec un service client très réactif et toujours disponible pour nous aider :)

WAWG
France
9 days using the app
Channelwill replied October 18, 2022

Bonjour WAWG,

Merci de partager votre expérience avec nous. Il nous fait plaisir de fournir le meilleur service possible à nos précieux utilisateurs. Nous nous excusons profondément pour la gêne occasionnée, nous continuerons à améliorer notre application pour une meilleure expérience. Veuillez nous faire savoir s'il y a autre chose que nous pouvons vous aider, vous pouvez nous joindre par chat en direct ou par e-mail, nous sommes disponibles 24h/24 et 7j/7 pour vous aider.

Cordialement,
Etranslate Team

August 15, 2022

ให้ความช่วยเหลือดีมาก สุภาพ ชัดเจน ไม่มีการแอบแฝงหรือหลอกลวง ขอบคุณสำหรับการช่วยเหลือและแนะนำทุกขั้นตอนครับ

MERANDI
Thailand
9 days using the app
Channelwill replied August 16, 2022

สวัสดี MERANDI,

ขอบคุณมากสำหรับการอนุมัติของคุณ และเรามีความสุขมากที่คุณพอใจกับแอปและบริการของเรา!!!🤩
เราอยู่ที่นี่เสมอหากคุณต้องการความช่วยเหลือหรือหากมีสิ่งใดที่เราสามารถช่วยได้!

ไชโย!🥂

ขอแสดงความนับถืออย่างสูง,
Etranslate Team

April 1, 2022

I am very happy with this app. I can edit the translations as I want and if i need help, support helps me right away.

Davantti
Germany
9 days using the app
Channelwill replied April 6, 2022

Hello Davantti,

We are thrilled to have you here! Thank you for sharing your experience with us. It’s our pleasure to provide the best possible service to our valued users. Please let us know if we can help you with anything further, you can reach us via live chat or email we are 24/7 available to help you. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Best Regards,
Shermelia | Etranslate