Langwill: Language Translate

Langwill: Language Translate

Reviews (1,214)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its accurate multilingual and multi-currency support, enhancing the shopping experience with features like a language and currency switching widget and the unique ability to translate images. It integrates seamlessly with Shopify, ensuring reliable performance and straightforward setup. Customer support is particularly commended for being responsive and knowledgeable, often resolving issues quickly with personalized service. This app is favored by merchants looking to expand their international market reach due to its comprehensive features and exceptional support.

May 30, 2024

Great customer service!

Roody EU
Ireland
5 days using the app
Channelwill replied June 1, 2024

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. Providing excellent support is very important to us, and it's wonderful to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and for choosing Etranslate.

Best Regards,

Kim|Etranslate Support Team

April 11, 2024

Great Product! Great Customer Service!

PriorPet
Netherlands
4 months using the app
Channelwill replied April 12, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with both our product and our customer service. Providing exceptional experiences is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

May 22, 2024

Great

ClutchCloth
Canada
About 1 month using the app
Channelwill replied May 24, 2024

Thank you for the positive feedback! 😊 We are delighted that you're happy with the APP! You can share your insights to us anytime or If you have any further questions, concerns, feel free to message us. Thank you for using the platform! 👍🚀

Emma
ETranslate Support

March 12, 2024

Quick and efficient customer service as usual

Jathaba
United Arab Emirates
Over 1 year using the app
Channelwill replied March 15, 2024

Thank you so much for your positive feedback! 😊 We're delighted to hear that you found our customer service quick and provide you with efficient service as usual. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

May 7, 2024

The customer service representative answered promptly and responsibly helped me solve the problem

Futario
China
About 1 hour using the app
Channelwill replied May 9, 2024

That's wonderful to hear! 🌟 We're thrilled our customer service representative was able to assist you promptly and effectively. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊👍

Best Regards,

Sophie|Etranslate Support Team

March 29, 2024

best customer service

House of Anime
Netherlands
20 days using the app
Channelwill replied April 1, 2024

Thank you so much for your positive feedback! 😊 We will continue to aim to provide the best user experience, and we're delighted that you're using the ETranslate platform. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Emma
Etranslate Support

March 21, 2024

Great Product, Great Service

B-Kuh
Germany
About 1 month using the app
Channelwill replied March 23, 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our product and customer service great! Thank you for supporting Etranslate! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Etranslate Support Team 🌟

March 28, 2024

WONDERFUL, COURTEOUS STAFF WITH RESPECT TO THE CUSTOMER AND AN APPETITE TO SERVE YOU

EL-PET
Greece
3 days using the app
Channelwill replied April 1, 2024

Thank you so much for your positive feedback! 😊 We will continue to aim to provide the best user experience, and we're delighted that you're using the ETranslate platform. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Emma
Etranslate Support

April 9, 2024

Assistenza veloce e competente. la consiglio

PetlePaw
Italy
5 months using the app
Channelwill replied April 11, 2024

Grazie per aver trovato il tempo di condividere la sua esperienza! Siamo lieti di sapere che la nostra assistenza ha soddisfatto le sue aspettative. Fornire un'assistenza rapida e competente è la nostra massima priorità e siamo entusiasti che abbia trovato valore nel nostro servizio. Se in futuro avrà bisogno di assistenza o avrà domande, non esiti a contattarci. La sua raccomandazione significa molto per noi. Grazie per averci scelto!

Cordiali saluti,

Kim|Squadra di supporto di Etranslate

Tradotto con DeepL.com (versione gratuita)

March 27, 2024

Don't work

PURIT
Italy
14 minutes using the app
Channelwill replied March 28, 2024

Hello there,

I hope this message finds you well. First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

Nevertheless, I observed that the overall score you provided was less than perfect, and we regret knowing that you were unable to reached out to our team for your guidance. Please let us know how we can help you further. In addition, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

Best Regards,

Kim|Etranslate Support Team