Locksmith , 483 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

March 17, 2015

I received absolutely first class support from Isaac. Quick to respond and fix a problem that was caused by another app, Plus he's a very pleasant chap.

Locksmith is working perfectly and is a must for our store. The admin interface is intuitive and slick and I love the feature that allows you to lock content based on customer tags, essential for custom user roles.

I whole heartedly recommend this app.

Many thanks!

Juice Hub
United Kingdom
About 2 months using the app
March 8, 2016

To reiterate many of the reviews below - Great App! Simple, intuitive, and does exactly what you expect of it. Also would add a note on Isaac's customer service. I had a query and within 24 hours there was a step by step how to posted on his site specifically answering my query. I wish everything was this simple...
Very Highly Recommended!

Taste Distribution
United Kingdom
About 2 months using the app
November 24, 2019

This is a helpful app if you are selling products that are only available in certain countries. It was easy to install and do the first part of the set up and the Team were happy to do the coding bit for you which was amazing service. It was all done and operational in 24 hours and they are always quick to respond to questions. 5 star app with amazing service. Thanks :)
https://petitquelquechose.com/

Petit quelque chose
Australia
About 2 months using the app
Edited September 9, 2020

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

MZB Services
Austria
About 2 months using the app
Lightward replied September 9, 2020

:D :D I'm really happy to hear all of this. I'm delighted that Locksmith's served you so well, and that you've gotten what you need from our support crew, while enjoying those exchanges! :) Thanks for sharing, and for adding your energy to the process – it's good to have you here. :)

All the best,

-Isaac

October 24, 2020

I was looking for an app that would grant customers with a certain tag access to specific pages on my website and this did exactly that!

Deven Rue
United States
About 2 months using the app
February 8, 2016

Issac is an App angel - he responds to every e-mail, every question, every concern or compliment.

The App itself is wonderfully simple and easy to use (even for someone as bad at website developing as me). and is perfect for what we needed it for.

Thank you!!

Lua Maya
United States
About 2 months using the app
July 8, 2022

5 Stars, Locksmith is impressive and powerful with seemingly endless options. 5 Stars also for support, I had a customization query, Tristan knew intuitively what I was trying to achieve, tested it, then showed me exactly how to implement it, which is great as when I update my theme, I can now add the customization myself. A truly awesome app that does exactly what it says.

Kiwi Best Buy
New Zealand
About 2 months using the app
July 24, 2017

Hi Issac!

We just wanted to say thanks for creating this cool app!

Cheers!

Fifiandromeo
United States
About 2 months using the app
February 15, 2021

I use this app to hide my promotional offers on my site. I highly recommend this app! For a great price too? Shoot this is a steal lol

Khuba
United States
About 2 months using the app
July 16, 2020

This application has been so helpful for our business. And the help provided by Ken at Locksmith has been amazing. Without the help, our website would not have been successful. Can't say enough great things! Thanks Locksmith!

Brothers Beauty Supply
Canada
About 2 months using the app