Locksmith , 485 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.
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Great app and even better support team - can't do enough to help you! Highly recommend!
This has helped me allow customers with certain log ins access to products which we cannot sell to certain countries and allowed healthcare professionals access to samples for their patient base.
We probably have to walk with this app from now on Really the features we need to secure the access.
Everything is perfect, I cannot find even any constructive criticisim to make. My supplier brought in new t+c's, which meant that 1 product had to be password protected, with specific customers details verified before allowing them to purchase. Locksmith support staff were able to provide me with exactly what I was looking for. The product page can be viewed by all, but a password is required to add it to the cart. Support was amazing, extremely prompt (within 1 day) and extremely detailed. Within 5 days (including weekend) of receiving the updated terms from my supplier, my websites are both now compliant thanks to Locksmith. Another great thing about them is their open pricing policy. I had a discussion with them about pricing and requested to pay a lower amount than is recommended for my store, since I have no intentions to use Locksmiths software for anything else across my websites, only this 1 product. They kindly agreed to the requested price, which is just unheard of. In the future I may make use of more of Locksmith's feature's, if I do I would be more than happy to increase the subscription amount as I have been amazed at the way they are conducting themselves. I have 100% confidence in them.
I was looking for an app to allow my shopify site to work for both retail and wholesale sales. Locksmith was easy to setup and is working exactly as I hoped it would. I had one small tech issue and their team was quick to respond and resolve the problem. I recommend this app!
I have tried emailing them twice as my product is sold out before the date and no one is replying. Now the shoe is gone ..
❤️ I believe our emails may be going into your spam box – if you don't mind, please take a look. We responded in about two hours to your first message, and we haven't gotten any email replies from you at all.
Looking back at our records, it looks like the issue here was a Locksmith configuration that was slightly off, enough that the configuration did something you didn't expect. You did the right thing by writing in, and I'm sorry you didn't get to see our replies. (I get how frustrating it is to have a pressing issue, and to receive only radio silence.) We're here to help, and we always *will* help. If you don't hear from us, the disconnect is somewhere else.
I realize that the time to solve this problem is passed, but if there's anything we can do to make it better, please let us know. Thanks for letting us know where you're at with this – that's always something we care about.
-Isaac
There is no other Shopify app that is as... a) well designed and intuitive
b) honest, transparent and extraordinarily well priced
c) does what it needs to do without any faff ...as Locksmith
Isaac is the king!
The app works like described, his support is the best.
He always answer emails and the work was done in no time.
Thanks again Isaac and your crew we really appreciate to work with you.
Laurent
I have used this app on multiple stores we run for corporate stores and it works great to build out views available to certain roles. Highly recommend and great support!
I love this lightweight but extremely powerful app. It does exactly what it says, and locks out things based on specific logical conditions. I'm using this for locking out content in a membership format, in combination with a reoccurring payment processing app, and the flexibility and reliability are exactly what I was hoping for. If only this developer would write a simple, organic, reoccurring payment processing app, I'd switch over in a heartbeat.