Locksmith , 444 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 28, 2023

Awesome app and even better customer service! Does way more than we were looking for and very flexible in it's application.

New Zealand
Time spent using app: Over 1 year
March 28, 2023

Highly Recommend Locksmith! Their app works wonderfully and the customer support is top notch! Thank you team!

Kids Fair
Time spent using app: Almost 2 years
March 23, 2023

Amazing support and amazing app.
we use this app to hide products out of stock in different countries. We also use this for private launches.
The app works very well and the support gives you all the help you need.

United States
Time spent using app: Over 2 years
March 21, 2023

I added locksmith to a Shopify store, and I want to lock some products with prices and others with no fees showing. So I sssent a message to customer support, and Ken and Tristan helped me with everything. They are amazing. Find solutions to what i need and add to my store.
Very good app if you need to lock products or services to your store.
Highly recommended

South William Clinic & Spa
Time spent using app: Over 3 years
March 11, 2023

Definitely recommend this app which works perfectly even in more complex scenarios. I appreciate their excellent support and love their point of view on business (check their pricing and combine that with their honest support). Well done!

Time spent using app: About 2 months
March 10, 2023

We have been using both Mechanic and Locksmith since 2020 and don't plan on stopping anytime soon. Both of these apps play vital roles in our operations.

Locksmith does what it is designed to do. Easy to setup on the backend and the frontend updates smoothly.

The pricing philosophy is one of the best ever. The team truly looks at your usage and gives you a fair price point that you both agree with.

Support is best in class, hands down. Isaac and the team deserve all the 5 stars. Great team and great apps!

iGel Beauty
United States
Time spent using app: About 2 years
February 28, 2023

Fast, responsive and helpful customer service when I needed some customization setting up Locksmith on my store! (Used it to hide pricing until logged in)

United States
Time spent using app: 1 day
February 9, 2023

We have been using Locksmith for some six months and are delighted with both their app and their support. Our queries in advance of launching the app were handled very quickly and efficiently and we have found Locksmith to be the most responsive of all the suppliers we have had contact with. In particular, they read our requests and respond appropriately to them – what a delight after dealing with so many companies who half-read requests and churn out standard, unrelated responses!

This week we asked them for help with an issue on our pricing display. Ken responded within six hours (an excellent response time compared to our normal experience) to clarify one point and suggest an extra improvement to take our site even further. Nineteen minutes after our response he had the solution live!

Another price display query arose around the same time, and Ken kindly resolved that for us equally efficiently.

We truly recommend Locksmith and we really appreciate all Ken’s help. I don't think we have ever before received such a prompt, efficient and effective response to any support request!

Carrick Design
Time spent using app: 6 months

Carrick Design
United Kingdom
Time spent using app: 4 months
January 23, 2023

Locksmith is exactly what my store was looking for. I'm able to hide my prices and lock checkout settings until my customers log in. Tristen and his support team were great at responding to my questions and even helped add in the code necessary. Would recommend this app!

United States
Time spent using app: 10 days
January 20, 2023

We installed the app one year ago and it has worke dvery well for us. As we upgraded our store we needed help with the code and some adjustments, and the help was amazing! Erica is fast, effective and gives a great feedback of what she has done. Our experience with her is great and now the app is custom to our needs and we are really happy with how it works!

Frithjof E. Rasmussen AS
Time spent using app: About 1 year