Locksmith , 451 reviews
Definitely recommend this app which works perfectly even in more complex scenarios. I appreciate their excellent support and love their point of view on business (check their pricing and combine that with their honest support). Well done!
We have been using both Mechanic and Locksmith since 2020 and don't plan on stopping anytime soon. Both of these apps play vital roles in our operations.
Locksmith does what it is designed to do. Easy to setup on the backend and the frontend updates smoothly.
The pricing philosophy is one of the best ever. The team truly looks at your usage and gives you a fair price point that you both agree with.
Support is best in class, hands down. Isaac and the team deserve all the 5 stars. Great team and great apps!
Fast, responsive and helpful customer service when I needed some customization setting up Locksmith on my store! (Used it to hide pricing until logged in)
We have been using Locksmith for some six months and are delighted with both their app and their support. Our queries in advance of launching the app were handled very quickly and efficiently and we have found Locksmith to be the most responsive of all the suppliers we have had contact with. In particular, they read our requests and respond appropriately to them – what a delight after dealing with so many companies who half-read requests and churn out standard, unrelated responses!
This week we asked them for help with an issue on our pricing display. Ken responded within six hours (an excellent response time compared to our normal experience) to clarify one point and suggest an extra improvement to take our site even further. Nineteen minutes after our response he had the solution live!
Another price display query arose around the same time, and Ken kindly resolved that for us equally efficiently.
We truly recommend Locksmith and we really appreciate all Ken’s help. I don't think we have ever before received such a prompt, efficient and effective response to any support request!
Time spent using app: 6 months
Locksmith is exactly what my store was looking for. I'm able to hide my prices and lock checkout settings until my customers log in. Tristen and his support team were great at responding to my questions and even helped add in the code necessary. Would recommend this app!
We installed the app one year ago and it has worke dvery well for us. As we upgraded our store we needed help with the code and some adjustments, and the help was amazing! Erica is fast, effective and gives a great feedback of what she has done. Our experience with her is great and now the app is custom to our needs and we are really happy with how it works!
Does exactly what it says and the customer service is top notch. If you need to protect your shop this is the best app!
This app has great utility and a very responsive and kind team. I highly recommend this app to everyone!
Great app, worked perfectly for what I needed (hiding prices from the site) and their support team helped me implement the code so promptly!
I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!