Locksmith , 485 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

November 13, 2023

The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.

Zion Distro
United States
Over 3 years using the app
December 11, 2023

Great App, with even better support from the team.

Barc London
United Kingdom
2 months using the app
October 21, 2023

Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.

Pretty Creative Designs
United Kingdom
About 2 months using the app
April 11, 2024

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

Rebel Ginger
Canada
October 26, 2023

Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.

New Verse Method
United States
5 months using the app
June 9, 2023

Easily recommend this app over the similar ones i tried before. This app thought about everything, every time i needed a particular lock system, Tristan from the support team helped me achive it.

Vvög Corporatif
Canada
Over 1 year using the app
July 18, 2023

Highly recommend this app - and more importantly - this team! The app is robust and does exactly what I was looking for, and then some! I've needed to use tech support twice (both because of my error and misunderstanding) and they were quite responsive and polite. I'm thrilled to finally have a way to achieve what I wanted without having to completely re-do my entire website. Can't be more happy with Locksmith and the team behind it.

LuxIllume
United States
7 months using the app
June 20, 2023

We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.

Holloran Vineyard Wines
United States
Over 6 years using the app
June 28, 2023

I can't say enough good things about Locksmith!! This app is perfect for our store, which offers different products in different territories. Our customers used to order items that were unavailable in their region, and were disappointed to find out afterwards. Locksmith will totally eliminate this issue. Tristan from the Locksmith team has been incredibly helpful in implementing custom code as well. Thank you!

WellsAbbottTest
United States
About 2 months using the app
July 12, 2023

great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.

by Kin Aesthetics
United States
7 months using the app