B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

November 24, 2022

This app has been great in helping us lock off certain parts of our site during sales. Whenever we needed help, we always received a prompt response and amazing customer care from Joy and Ngoc Hai. I am especially grateful for their assistance.

STUSH xo
United Kingdom
Over 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 21, 2023

Emma and her technician Cao Xuan Cuong worked very efficiently to address my issue. I am presently surprised with great customer support I received.

SmokeTokes
United States
Over 1 year using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5 star rating! We are so happy that our agents were able to address your issue efficiently. We are so pleased that you had a great experience with our customer support. Thank you for your kind words. We hope to continue to provide you with excellent support.

November 10, 2021

Excellent customer service that give us a lot of advice for wholesale using Shopify platform. Their tech support is very quick and friendly.

AFS
Denmark
Over 1 year using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and woudl recomend them for any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Netherlands
Over 1 year using the app
October 4, 2022

B2B Login/Lock and Hide price is an invaluable tool for my business. It does exactly what it is advertised to do. We are able to restrict access to the webstore to wholesale buyers while being able to display our product lines. The support team is amazing and has been super helpful with implementation. I would recommend this app to anyone in wholesale e commerce.

C. Morgan Industries LLC
United States
Over 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 30, 2021

5 starts for all the B2B apps by BSS Commerce. It is exactly what I was looking for to facilitate the distributors and wholesale customers. The B2B Login/Lock & Hide Price was easy to set up, and if i run into any issues - BSS Commerce Team is always there to help! I want to highlight Emma who has helped us through the setup of several apps from BSS Commerce

b2b.packraftnorge.no
Norway
Over 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited August 10, 2022

The app offers a lot of functionality at a competitive price.
I had some issues with hiding prices but send an email to support and Jena Nguyen and her team fixed the problem overnight. Very good service!

i40store
Chile
Over 1 year using the app
July 12, 2022

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Hps1source
United States
Over 1 year using the app
October 6, 2023

Great Service fast and easy to install and get it to work for your wholesale customers.

Wholesale Airsoft Guns
United States
Over 1 year using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 18, 2021

Very good app. Even better service from the app team! The app is a great tool to protect access to specific section of your store, such as pages, collections or products. It might require you to restructure your store a bit to get all the best benefits from the app, but the team offers great support to set this up. They will even do some code work for free to make sure everything works well with your custom template.

Tribe Ringette
Canada
Over 1 year using the app