B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

Edited December 22, 2021

At first, I wasn't sure which to upgrade to and spoke with Stephanie (Steph) and she helped me with figuring which one I needed and walked me through with using the app step by step. Thank you for the help! Now my members and VIP members can use my shop with ease.

Marialle Fabrics
United States
Over 1 year using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 6, 2023

Joy and her development team were amazing in helping us setup and customise the login page. Every back and forth communication was handled so swiftly and professionally with attention to details.

Undoubtedly the best customer service team that I've ever received from an app team in Shopify! I highly recommend their apps! Thank you for your support!

Tara Treasures Wholesale
Australia
Over 1 year using the app
December 22, 2022

B2B Lock has been a great addition to our Shopify store and has allowed us to create a unique experience for our wholesale customers. The support team has been fantastic. Joy and Cao Xuan Cuong went above and beyond to identify/update a conflicting piece of liquid code that we created, that allowed our site to run the app properly.

ST NO Wholesale Gorilla
United States
Over 1 year using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 3, 2023

June from B2B login/Lock & hide price is very helpful. I contacted the customer service several times and they were very fast.

b2b-hytech.com
Romania
Over 1 year using the app
BSS Commerce replied April 3, 2023

Thank you so much for your kind words and 5-star rating! We're glad to hear that B2B Login/Lock & Hide Price was helpful and you had a great experience when contacting customer service. We really appreciate your support!

May 31, 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).

Tish Lyon
United Kingdom
Over 1 year using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5-star rating and kind words!

We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly.

We greatly appreciate your support - thank you!

June 6, 2022

J'utilise cette application pour cacher certaines pages dédiées aux détaillants et elle remplie parfaitement sa fonction ! Le meilleure avantage est l'équipe de support ; toujours à l'écoute de nos besoins !

That'so Italy
Canada
Over 1 year using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 13, 2022

This app is great! It has played a key role in preparing our website for wholesale distribution. It took only a few days to set up and it is so functional. I was having an issue with figuring out the setup, and after reaching out to customer service, less than a day later Jonas and his technical colleague Hoa Xuan Duong fixed this issue for me with a detailed explanation of what they did and how to maintain this function. Would definitely recommend this app for B2B companies looking for wholesale solutions.

Blade
Canada
Over 1 year using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 6, 2023

The service i received was 10/10! Emma and Nguyen Xuan Hoang promptly resolved my issues i was having. They got the app working on my site in no time and now i have a fully functional wholesale site. My key requirements were to ensure that only registered customers would be able to see my product prices and the team got this function working in no time. Now each of my products states 'Login to view prices'. They even went as far as customising the 'login to view prices' button to fit in with my website theme. Great team, great app, easy to use, highly recommend!!!

MillennialEssentials
United Kingdom
Over 1 year using the app
BSS Commerce replied March 9, 2023

Thank you for your 5 star rating and your kind words! We really appreciate that you had great experiences using our app and that our team was able to work with you and resolve your issues quickly. We are delighted that our app met your key requirements and we were able to even customize the 'login to view prices' button for you. It is great to hear that you are satisfied with our service and would recommend us. Thank you for your support!

January 28, 2022

Originally this app did not work with the Shopify 2.0 templates we wanted to update to but the support team lead by Emma C was super helpful and the techs (Minh Dang and Hoa Xuan Duong) quickly worked to fix the issue within 24 hours of contact. This fantastic team worked right up to the evening before the Tet celebrations which we appreciated as we also had a deadline, and they even modified the format especially for us too! Would give 6 stars if possible. Thank you team for your fantastic support. Highly recommended app and customer support.

Main Orthodontics
Australia
Over 1 year using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 13, 2023

Jennie and the team are fantastic to deal with. I've always felt that you can ask any question relating to the website and they will deal with it quickly and effectively.
Thanks so much

Sugar & Spice Wholesale
Australia
Over 1 year using the app
BSS Commerce replied September 15, 2023

Thank you for the amazing 5-star rating!

We are delighted to hear that you had a great experience with our agent and the team. We take pride in providing excellent customer service and are glad that we could effectively answer your queries about the website.

Thank you again for your kind words!