Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

July 12, 2022

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Hps1source
United States
Over 1 year using the app
June 18, 2021

Very good app. Even better service from the app team! The app is a great tool to protect access to specific section of your store, such as pages, collections or products. It might require you to restructure your store a bit to get all the best benefits from the app, but the team offers great support to set this up. They will even do some code work for free to make sure everything works well with your custom template.

Tribe Ringette
Canada
Over 1 year using the app
Edited December 22, 2021

At first, I wasn't sure which to upgrade to and spoke with Stephanie (Steph) and she helped me with figuring which one I needed and walked me through with using the app step by step. Thank you for the help! Now my members and VIP members can use my shop with ease.

Marialle Fabrics
United States
Over 1 year using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 22, 2022

B2B Lock has been a great addition to our Shopify store and has allowed us to create a unique experience for our wholesale customers. The support team has been fantastic. Joy and Cao Xuan Cuong went above and beyond to identify/update a conflicting piece of liquid code that we created, that allowed our site to run the app properly.

ST NO Wholesale Gorilla
United States
Over 1 year using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 6, 2022

J'utilise cette application pour cacher certaines pages dédiées aux détaillants et elle remplie parfaitement sa fonction ! Le meilleure avantage est l'équipe de support ; toujours à l'écoute de nos besoins !

That'so Italy
Canada
Over 1 year using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 13, 2022

This app is great! It has played a key role in preparing our website for wholesale distribution. It took only a few days to set up and it is so functional. I was having an issue with figuring out the setup, and after reaching out to customer service, less than a day later Jonas and his technical colleague Hoa Xuan Duong fixed this issue for me with a detailed explanation of what they did and how to maintain this function. Would definitely recommend this app for B2B companies looking for wholesale solutions.

Blade
Canada
Over 1 year using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 28, 2022

Originally this app did not work with the Shopify 2.0 templates we wanted to update to but the support team lead by Emma C was super helpful and the techs (Minh Dang and Hoa Xuan Duong) quickly worked to fix the issue within 24 hours of contact. This fantastic team worked right up to the evening before the Tet celebrations which we appreciated as we also had a deadline, and they even modified the format especially for us too! Would give 6 stars if possible. Thank you team for your fantastic support. Highly recommended app and customer support.

Main Orthodontics
Australia
Over 1 year using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 28, 2023

We had a problem after a theme update. After I contacted the support I was in touch with Jolie Nguyen and Cao Xuan Cuong. They were super helpful and solved our problem fast and professional.

Pivot Distribution B2B
Germany
Over 1 year using the app
BSS Commerce replied March 2, 2023

Thank you so much for your 5 star rating! We are thrilled to hear that Jolie Nguyen and Cao Xuan Cuong were amazing with the help they provided and managed to solve your issue quickly and professionally. We appreciate your feedback!

Edited March 9, 2022

really good app, and easy to customize and good options.
warm recommendation from here.
and good customer service thanks to Emma and technician Minh Tri.

rokkedal
Denmark
About 1 year using the app
BSS Commerce replied March 9, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited January 9, 2023

We are using the Force Login App for our B2B and it works like a charm. We needed some helping setting it up, but Joy was a delight to work with and thanks to the developers Cao Xuan Cuong, Nguyen Mida and MinhTri solutions we always offered within 24 hours.

B2B dBodhi International
Singapore
About 1 year using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!