Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

December 8, 2023

The app works great! It doesn't work with every theme right out of the box. But after pinging their support, they had a developer integrate the plugin with our theme for free. And support staff was very professional and did an excellent job!

Strands of Humanity
United States
Almost 2 years using the app
BSS Commerce replied December 13, 2023

Thank you for your 5 star rating and for taking the time to write such a thorough review.

We are delighted to hear that our app works great and that our support staff did an excellent job.

We appreciate your feedback and are grateful for your support!

March 13, 2024

The app is working well and the support team is very good and fast feedback. Highly recommend this app.

HH-WERKZEUG B2B OFFICIAL
Thailand
6 days using the app
January 5, 2024

Jena was extremely helpful and informative in assisting me with some issues I was having. 100% recommend!

Ibrandeverything
United Kingdom
8 months using the app
January 21, 2024

The tool works seamless. It's easy to install. It's very flexible and easy to customize it for the desired needs of your store. I discovered a bug in the tool which the BSS team attended to promptly and did a nice job fixing to.

Aria Vetri Glazing Hardware Supply
United States
9 days using the app
Edited March 19, 2024

Très bonne application : fonctionnelle et professionnelle.

Burn-Out-Design
France
About 3 years using the app
BSS Commerce replied March 14, 2024

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.

However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.

Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.

If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com

March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Queen Helena Ingrosso
Italy
3 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 31, 2024

The App functions as expected and the customer service is quite responsive and effective.
Would recommend to wholesalers who is looking for functions like hiding prices.

CALIBEAR WHOLESALE
United States
5 days using the app
January 17, 2024

An easy to use and helpful app. Excellent support.

Simply Desserts
Australia
4 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 11, 2024

Working great, great customer service

OYUNA Archive
United Kingdom
13 days using the app
January 8, 2024

Awesome app, and really great customer service!

Tofino Ucluelet Culinary Guild
Canada
6 months using the app