B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

November 25, 2020

Very good customer service. I had a problem with continuation to the intended page and it was fixed very quickly and professionally.

Wonderloop
Belgium
6 months using the app
March 8, 2023

Emma and the team did a fantastic job of assisting me in setting up the three apps that collaborated to bring the settings I required to the homepage. Emma provided assistance not only with the app settings but also with Shopify settings that affected how the app interacted with them. I advise everyone who needs specialized B2B solutions so that their customer interactions can function in a particular way to use these apps. The customer service is so exceptional that they spend numerous hours and exchange several emails to ensure everything is perfect. I heartily endorse these apps.

I needed custom features for my new website, and the team really worked hard to make the apps fit into my requirements, changing around Shopify presets and code for me as well, etc. The features on this app are awesome; they seem to fit in well with the features in the other apps and all work together to complete their purpose. Emma and the technicians (Nguyen Xuan Hoang and Cao Xuan Cuong) provided me with a lot of assistance. They communicated effectively, understood what I required, and resolved my problems with little explanation. I tried to download other B2B applications previous to finding these and they had worthless features that made utilizing them very hard, I highly rate these B2B apps.

Felagskeyp
Faroe Islands
6 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5-star rating! We are very pleased to hear that you were so impressed with the help of our team provided in setting up the three apps you needed for your homepage. We appreciate your endorsement of these applications as well as your kind words about our customer service. Thank you for your review!

June 11, 2020

GOOD JOB, GUYS!
Also, support is fast and precise. Keep pushing and supporting customer this way... Thx

Mercato Contadino
Italy
6 months using the app
BSS Commerce replied June 15, 2020

Thank you very much for your feedback!

Your words are highly appreciated and our team is happy when we could help you resolve your problem and make you satisfied.

We are always open to provide you with any kind of assistance and would be glad to see you at our store again!

BSS Commerce Support Team

November 6, 2023

Excelent app, the only one that worked for purpose! Customer service also very responsive!

Monkey Hands Srl
Italy
6 months using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 14, 2022

We had fantastic service from Steph and Leorio offering great advice and help in a quick and timely manner.

Meg Hawkins Ltd
United Kingdom
6 months using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 15, 2023

I am really impressed with the assistance I received with this app from Jonas and Cao! I needed to have client-specific pages under lockdown and also needed to have the header/footer of my site hidden. That option within the app wasn't hiding the header/footer, likely because of another app I was using for the header. However, Jonas and Cao worked some magic and got it functioning properly, plus they modified the password screen's appearance to look better with my theme. It was beyond what I'd expected, but I'm very appreciative and look forward to continued use of this app!

Oak City Gifts
United States
6 months using the app
BSS Commerce replied February 23, 2023

Thank you for your 5 star rating! We are so pleased that Jonas and Cao were able to assist you with client-specific pages and the header/footer of your site. We appreciate your appreciation and look forward to continued use of our app!

August 25, 2022

The support team is awesome. They helped us to solve the problem, and quick response. The app works fine too!

Urbanista
United States
6 months using the app
July 7, 2020

I used the app to create restricted access to an exclusive customers page. Had a little trouble in the beggining, but the assistance is amazing and helped me step by step!
It works perfectly!
Thank you so much!

Bardo e Fada
Brazil
6 months using the app
BSS Commerce replied July 8, 2020

Thank you, Bardo.
Your review really makes our day.
We will continue updating our app for more and more helpful features. Please keep supporting us!

April 26, 2022

Speedy response support. Really helpful and we would like to thanks Emma and Vu Phi Hung for their great efforts on helping us out.

Toys Wonderland Partners Area
Hong Kong SAR
5 months using the app
BSS Commerce replied April 26, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 6, 2023

Seit einiger Zeit nutze ich diese App. Sie funktioniert super. Danke! Was ich besonders hervorheben möchte ich ist der Support. Bei jedem Theme Update habe ich ein wiederkehrendes Problem, und immer bekomme ich zeitnah, unkompliziert geholfen. Das ist wirklich toll.

WATTSTONE b2b
Germany
5 months using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!