B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

September 21, 2023

This app is great. Does everything we need it to for our business and the support is unmatched. Joy and the entire support team were so patient helping us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!

Tiger Products
United States
5 months using the app
BSS Commerce replied September 27, 2023

Thank you so much for the 5-star rating!

We're so pleased to hear that our app does everything you need it to and that the support was unmatched. The entire support team work hard to make sure our customers are happy and successful, and it's wonderful to hear that it paid off.

We really appreciate your kind words and hope you continue to have a positive experience with us.

February 21, 2023

I rarely write reviews, but I always support quality businesses. The team gives you more than you expect and helps you with the full set up until it works as you want. They reply quickly, and their developers work in the same fashion. Looking forward to continuing working with you guys!

Meliora Supply
United States
5 months using the app
BSS Commerce replied February 23, 2023

Thank you so much for your 5-star review! We're glad to hear that you appreciate our quality service and that the team went above and beyond to make sure you got set up properly. We look forward to continuing our work with you as well!

Edited February 20, 2024

Parfait

Méthode Janus
France
4 months using the app
Edited April 19, 2022

Ein klasse App und extrem guter Support. Selbst Anpassungen, die über den Standard hinaus gehen, wurden umgesetzt! Die Konfiguration der App ist selbsterklärend, es gibt eine ordentliche Dokumentation und bei Fragen im Detail steht der Support innerhalb von wenigen Stunden bei Seite. Vielen Dank an Nguyen Minh Dang, Vu Phi Hung, Hoa Xuan Duong and Jonas! A great app and extremely good support. Even adjustments that go beyond the standard have been implemented! The configuration of the app is self-explanatory, there is proper documentation and if you have any questions in detail, support is available within a few hours. Many thanks to Nguyen Minh Dang, Vu Phi Hung, Hoa Xuan Duong and Jonas!

Lollipod
Germany
4 months using the app
BSS Commerce replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 25, 2023

BSS docking personnel is very professional, even if is not within the scope of their functions, they are still as much as possible help me to solve the problem, very professional, will continue to use, look forward to the follow-up function is getting stronger and stronger

Apawwa
Poland
4 months using the app
BSS Commerce replied May 29, 2023

Thank you so much for your 5-star rating! We really appreciate your kind words about our docking personnel and their professionalism. We are proud of our staff and are committed to continuing to provide the highest level of customer service. We look forward to making BSS even better in the future!

January 27, 2021

So far I am happy with this app, it is functioning perfectly and useful. Customer service is fast and helpful. :)

Melrose Avenue
United States
4 months using the app
October 2, 2020

Great! Really good customer service too! The team was really responsive and we were also able to make our own customisations as needed. Had a small bug that was quicky fixed.

Bubble Tea Club
Australia
4 months using the app
BSS Commerce replied October 4, 2020

Thanks for using our app. We hope that we will keep supporting the app and other apps, too.
P/S: Your website is really attractive. We all love Bubble Tea. Cheers!

October 5, 2023

Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!

The Best Ever Brownie Company
United Kingdom
4 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 21, 2023

It was an extremely good experience to use this app. The customer service is super nice as well. They guide me step by step, so that I can set up everything I want perfectly.

PINKSELFIE
Taiwan
4 months using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5 star rating! We are thrilled to hear that you had an extremely good experience using our app, and that the customer service was super nice to help you make the setup perfect! We really appreciate your kind words!

April 25, 2023

Really awesome app and even more amazing customer support team. Really went above and beyond to solve the problem for my store.

Swati & Sunaina Gold
India
4 months using the app
BSS Commerce replied April 27, 2023

Thank you so much for your 5 star rating! We are so glad that you found our customer support team amazing. We always strive to go above and beyond to ensure that all our customer's problems are solved. Thank you again for taking the time to leave your positive review.