Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

January 20, 2022

5-star excellent customer service from Emma and Hoa Xuan Duong!! They got back within a day and solved the issue so quickly. Thanks guys

Muselooks Wholesale
United States
2 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 16, 2022

Emma, the supporter here, Minh Dang, the technician here, and Hoa Anh Duong are sincere to
the end when it comes to usage and some errors.
If you are wondering what to use for your 2b app, I highly recommend
you to use this app.

yp-ec-ph2-proto
Japan
2 months using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 11, 2022

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

TURTLE®
Denmark
2 months using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 22, 2022

I am using this app for a huge sale we do every year to keep patients out while I add everything to the sale page. It works wonderfully. The only issue I had was fixed promptly by customer service. 5 stars!

Egrari Skincare
United States
2 months using the app
January 19, 2022

I spent ages looking for an app that I could use to password-protect a single collection (i thought this would be fairly simple but finding an app that did what i wanted was harder than i thought it would be!). This app solved the problem for me, it was fairly easy to set up, and when i contacted support for help, Jonas responded quickly and fixed the problem swiftly despite the time difference. It would be great to see more customisation options in terms of the styling / layout of the password page (for example being able to include photos) - this is something it would be great to see added to this app in the future. But for now it does what I needed it to.

Rosa Bloom
United Kingdom
2 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 19, 2020

Super application and the development team is very reactive and very pro! I advise this application !!

Eyelashes & Nails Ltd
Mauritius
2 months using the app
BSS Commerce replied October 29, 2020

Thanks for recommending our app and we will work harder to be better for your business and others'.
Appreciated!

October 22, 2021

We had been using a manually coded solution for our wholesale pages to be locked down from our regular webstore. But over time that became a big maintenance effort so we decided to look for a app solution on the Shopify app store. As we are already using the B2B/Wholesale solution from BSS we decided to give their login & lock access solution a try. And we are super happy we did. Allows us to lock down the pages we need access limited to our wholesale customers as well as is super easy to install and configure. We wish we had much sooner looked and switched to B2B Login & Lock Access, it would have saved us so much time. But now that we have this app installed we are happy that we no longer have to manually code our pages and it is all taken care of with the app for us.

Tico Coffee Roasters
United States
2 months using the app
BSS Commerce replied November 1, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 17, 2021

I am very happy with this app. It fulfills its purpose, and there is also a great team behind it, which provides very quick and competent relief in the event of problems. The communication in English was absolutely no problem. Thumbs up!!

Eisenhardt Company
Germany
2 months using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 7, 2023

I found the B2B Login/Lock & Hide Price app 3-4 days before my site went live but after having tried 3-4 other apps I had left a trail of destruction and could not get B2B Login to work for all the logic required, I was tired and bleary eyed too.

I emailed B2B Login support and Joy Nguyen responded almost immediately. When she was not available Nguyen Van Huan stepped in. When Joy came back she got everything working.

uActivate Wait-list
United States
2 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5 star rating! We are so glad that you found our B2B Login/Lock & Hide Price app helpful and you had a positive experience with our support team. We appreciate your feedback and your support!

Edited March 29, 2023

We have been using both the B2B Wholesale Solution and B2B Login & Lock access apps, and we have been blown away by their efficiency and effectiveness. These apps have helped us to streamline our wholesale operations, improve efficiency, and save a significant amount of time.

What really sets these apps apart, however, is the outstanding service we have received from their team. Jena, the supporter, and Dong Le Trung, the developer, have gone above and beyond to provide us with personalized support and guidance to help us make the most of the apps' features. They have been incredibly responsive to our queries and have helped us to solve any issues that have arisen quickly and effectively.

Overall, we would highly recommend these apps to anyone looking to develop their wholesale business. In particular, if you are looking for an app that can help you to streamline your operations, save time and money, and provide good customer support, then the B2B Wholesale Solution and B2B Login & Lock access apps are definitely worth considering.

CHL-STORE
Japan
2 months using the app
BSS Commerce replied March 29, 2023

Thank you for your 5-star rating and for your thoughtful review! We’re truly humbled and grateful for your kind words and we're so glad that our apps and services have been able to help you streamline your wholesale operations, improve efficiency, and save significant amounts of time. It's great to hear that our team has been able to provide you with personalized support and assistance as well. We look forward to continuing to work with you in the future.