Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its functionality, ease of use, and cost-effectiveness, especially for B2B and wholesale businesses. It offers features like hiding prices and products, restricting content, and controlling merchant access. The user-friendly and customizable interface ensures a smooth performance. Merchants commend the responsive and professional customer support for quick problem-solving and extra assistance, including free integration with custom themes. Features like "Login to Show Prices" and "Login to Show Pages" are particularly well-received.

August 25, 2021

Great support from Steph and team. Quick to respond, follows up and provides options for customization our B2B Login as well as registration page. Also provides helpful step-by-step guide when needed.

HairMNL
Philippines
3 months using the app
BSS Commerce replied August 25, 2021

Thanks, Jessica for your kind words.

I'm happy that you are using 3 apps of ours and all work nicely now.

Feel free to contact me at sales@bsscommerce.com if you need further support.

Best,

Steph and BSS Team.

March 29, 2021

Still in the onboarding phase but customer service has been very responsive and helpful so far in getting us set up!

Naborino
Canada
3 months using the app
October 13, 2021

These guys are great! The app wasn't quite functioning with how our theme was built and they took the time to fix it not only once but twice super fast for us. The best customer support I have received in a very long time. Thank you to Emma and the technicians who helped us get our site up and functioning correctly. The app works great for what we need.

Robidoux Inc. Distributing
United States
3 months using the app
BSS Commerce replied October 14, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 21, 2022

Nice app. Usefull. Reactive customer service
Recommend it
Don't hesitate to install it to test the many features

esther bancel
France
3 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 14, 2023

Great app, very intuitive and absolutely integral to our shop's functioning. I especially want to emphasise the absolutely excellent customer service. They are consistently highly responsive, flexible, and skilled, and support us with pretty much any issue. My experience definitely exceeds expectations.

Enpal.pro
Germany
3 months using the app
BSS Commerce replied April 19, 2023

Thank you so much for the 5-star rating! We are very happy to hear that you find our app very intuitive and absolutely integral to your shop's functioning. We are very glad to hear that the customer service is excellent and beyond expectations. We are grateful that you have had such a positive experience with us!

June 14, 2021

This app is easy to install and use. Had to change how it looked at first, but that was easily fixed by the team. Customer service is great!

Curly Secret
Netherlands
3 months using the app
July 1, 2021

We were having difficulties creating a new rule for trade account access and Stephanie helped us resolve this issue! Very efficient/helpful and showed us the detailed changes to be made/made the changes in the back end for us! 100% love using this product and the customer service is top notch!

Boss Collective Australia
Australia
2 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Edited December 19, 2022

Customer service is very fast and nice in helping you out! The functions of this app seem to work great and it is easy to use. My only rating drop is due to the price for hiding pages and products. The rate is a bit higher than other apps that I use that provide the same function. The price hiding and login force are at a good price especially for the excellent service.

Tech team was very helpful and nice.

SkycoDistro
United States
2 months using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 30, 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
United States
2 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 5-star rating! We here at BSS team are so glad to hear that you were happy with what our support team and dev guys did for you. It's always our top priority to make sure our customers have the best experience. We're very pleased to hear you've gone ahead and taken a look at the force login page and login age as well as the registration page! We'll continue working hard to provide our customers with great service and satisfaction. Thanks again for your review!

December 16, 2021

The team at BSS has been a great help getting our B2B site launched! Of all the apps we work with they have been the most helpful and responsive. Thanks Minh Tri and Jonas for the great support!

Kalora.com
Canada
2 months using the app
BSS Commerce replied December 19, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!