B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

September 17, 2021

The CS was very supportive and efficient when I asked for help to fix the incompatible problem, thank you for the assistance.

瘋台灣民宿網
Taiwan
14 days using the app
BSS Commerce replied September 17, 2021

Thanks for your kind words and your patience.

Please enjoy the app now and let us know at sales@bsscommerece.com when you need our support.

Best,

Emma.

August 4, 2020

Very happy - great customer support! They helped us immediately and solved problems. Would really recommend this App!

EVERNEST Shop
Germany
14 days using the app
BSS Commerce replied August 4, 2020

Thank you so much. We are all dedicated to our valuable customers, like you. Next time, if you need help, do not hesitate to contact us via sales@bsscommerce.com or via Live Chat.
Happy and willing to help, all the time.

March 2, 2023

The team at BSS has gone above and beyond to help customize their app to help us match our custom Shopify theme. I would highly recommend their app and their team to anyone who is looking to create a b2b login function to their store. I would specifically like to thank Jolie Nguyen and Cao Xuan Cuong for their willingness to help us not only understand the functionality of the app, but also their help in styling and dialing in the UX of the app and how it functions within our theme. Again, I can’t say thank you enough. Jolie and Cao are top shelf. Thank you.

DFSKY-US
United States
14 days using the app
BSS Commerce replied March 3, 2023

Thank you so much for your 5 star rating! We appreciate your kind words and were happy to help make the app match your custom Shopify theme. We are very impressed with your review of our helpful team at BSS, and especially Jolie Nguyen and Cao Xuan Cuong whose great expertise and willingness to help made the experience excellent. We are deeply grateful. Thank you!

October 2, 2023

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.

My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.

But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Cheese Shop Santa Barbara
United States
12 months using the app
BSS Commerce replied October 5, 2023

Thank you for your 4-star rating!

We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback.

Hopefully, we can assist you much more so as to help you revise your experience!

October 29, 2020

App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...

L'Oreal Professionel
Philippines
12 months using the app
BSS Commerce replied October 30, 2020

We really appreciate that you give us time to support your case, Jan.
Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)

September 12, 2023

Exceptional customer service!

ApDenmark
Denmark
14 days using the app
BSS Commerce replied September 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited April 15, 2022

Support especially with Annie Tran has been great. Support is one of the major reasons I use to determine the performance of an APP. At the moment the APP works well with B2B registration custom form and does exactly what it needs to. There are loads of other features I will be for sure looking forward to adopt as my business grows. Highly recommend B2B for their support and APP quality

HealFastNow
Australia
13 days using the app
BSS Commerce replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited August 28, 2021

Works fine.
100% perfect supportteam when i messed it up.
So I recommend the app and im sorry it didnt work for my needs.

Zobori
Sweden
13 days using the app
BSS Commerce replied August 28, 2021

Updated:

Happy to hear that everything works well now. Thank you.

Dear,

We're so sorry for your experience, but you might have chosen the wrong plan (what to choose is the Pro plan) and you also uninstalled the app without following the guide.

We already sent the guide to your email to make it right, Kindly check it!

September 29, 2021

We used this app to get customers to first sign up to our newsletter before they can access our Clearance Sale page. There were a few glitches. But the Technical team attended to our queries speedily, and sorted us out very quickly. Very happy with this app and their very prompt response and service :D Thanks guys!!

Design11
South Africa
13 days using the app
BSS Commerce replied September 29, 2021

Thanks for your kind words and your patience.

Please enjoy the app now and let us know at sales@bsscommerece.com when you need our support.

Best,

Emma.

September 26, 2023

This app works great! Supper happy with both the Login to Show Prices & Login To Show pages functionality which I've used extensively on my website.

On the original install there was a conflict with my template (Brava). I reached out to the devs through the link right in their interface and was SHOCKED when they fixed the issue in only a few hours. Woke up the next morning with everything working fine.

Great service and support. Highly recommended.

Big Sound Pro
Canada
12 days using the app
BSS Commerce replied October 3, 2023

Thank you so much for your 5 star rating!

We are so glad to hear that the app works great for you, and that you were delighted by the login pages functionality. Furthermore, we are pleased that you were impressed with our quick response to the issue with your template, which was sorted out in only a few hours! We really appreciate your positive review and your recommendation of our app and support services.

Thank you for being a loyal customer!