Reviews (534)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B or wholesale businesses needing to restrict product or price access. It's praised for its user-friendly interface, smooth performance, and customizable features. Many appreciate its compatibility with other BSS Commerce apps and commend the customer support team for their efficiency and problem-solving skills. It's seen as a cost-effective solution for creating a B2B platform.

February 6, 2023

Very easy to use and install. We have a new theme that just updated that needed the developer to make some adjustments to enable the hide price feature. Jena Nguyen (Customer Service) was quick to help and assign the task to Cao Xuan Cuong (Developer) who quickly resolved the issue and had us up and running within 24 hours. Highly recommend app!

WholesalePetUSA.com
United States
6 days using the app
BSS Commerce replied February 7, 2023

Thank you for the 5-star rating! We are glad you found our product to be very easy to use and install. We truly appreciate your kind words about Jena Nguyen and Cao Xuan Cuong, for their fast response and impeccable service. Thank you for your recommendation!

Edited March 1, 2023

I recently installed an app and their support team really made it a great experience! Joy Nguyen and Nguyen Van Huan made sure that all of my needs were taken care of, answering any questions I had quickly and thoroughly. Their assistance throughout the entire installation process gave me confidence knowing that any issues would be resolved with ease. In the end, everything worked exactly as expected and I am extremely satisfied with this app. I can highly recommend it - 5 stars all the way!

HWC Distribution
United States
6 days using the app
BSS Commerce replied March 2, 2023

Thank you for your wonderful 5 star rating! We are so grateful for your positive feedback and it is wonderful to hear that all your needs were taken care of. We appreciate you taking the time to review our app and your confidence in us. We look forward to providing you with quality service in the future. Thank you!

Edited November 22, 2022

Perfect!
Responsive and attentive service, thank you to Joy and Nguyen Van Huan :)
The application is perfect for the desired use and very affordable.

Olibanum
France
5 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 6, 2022

Hai NN and Joy have been fast and efficient in solving a styling issue with one of the password pages in my shop. Thank you.

A Twist Of Date
United Kingdom
5 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 21, 2023

This app is exactly what we needed for certain areas on our site. We had to contact support to get help with our custom theme and get it looking how we wanted. Joy Nguyen and the technician Nguyen Van Huan were amazing. They immediately logged in and fixed everything, answered my questions and giving me enough information for our team to make changes ourselves in future.
I have used the app for a week now and it performs well. I am reassured that the support is so responsive.

Tragic Beautiful
Australia
5 days using the app
BSS Commerce replied March 24, 2023

Thank you so much for the five-star rating! We are delighted to know that our application met your exact needs, as well as that our customer support team was so responsive and helpful. We appreciate your feedback, and we'll continue working hard to deliver you great experiences. Thanks again!

January 12, 2023

The app was eventually working great, just as it was described. Initially it was a bit complicated with the settings, however everything worked out fine with the help of the support desk. I received great support from Jennie and developer Nguyen Van Huan who quickly checked any issues and solved all my problems. We were eventually so satisfied, that we decided to purchase a paid subscription, so we could get access to all the features (B2B/Wholesale Solution).

Telecom Today
Netherlands
5 days using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 17, 2020

When I first started using this app is wasn't working correctly with my theme and the support team was so patient with me as I explained my issues. For a free app they have amazing customer service and now the app is working perfectly!

Marketing Assist
United States
5 days using the app
BSS Commerce replied January 19, 2020

Thank you so much for your feedback.

We really appreciate that you chose our app and gave us a chance to support you on your store.
We will try our best to improve our app with more advanced functions and will release a new better version soon.

November 29, 2021

5 starts for all the B2B apps by BSS Commerce. It is exactly what I was looking for to facilitate the distributors and wholesale customers. It is a little hard to set up, but they are very supportive. Specially Stephanie, has helped me a lot via email and video call.

OTSO
Andorra
5 days using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 29, 2022

I needed to quick answer to having a single page be accessed with a password. B2B was easy to use and did exactly what we needed. When setting up my locked page I needed to add my brand colors and clean up a section of the page that I could not access. I emailed support and within hours, they made the changes for me. It was remarkably fast support from Jonas and Nguyen and was very welcome.

Sparkle-ist
United States
5 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 29, 2021

The app is amazing and the support team is awesome. They really help me as and when you need. Special mention to Emma for helping me out thoroughly and bearing with all my demands and technician (Hoa Xuan Duong) for carrying out all that I wished for.

Sohum Linen
India
5 days using the app
BSS Commerce replied December 29, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!