B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (585)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing B2B operations, praising its user-friendly interface and features like "Login to Show Prices" and "Login to Show Pages." They appreciate its seamless integration with Shopify themes and the responsive support team that provides quick, professional assistance, including real-time help via Google Meet. It's valued for enhancing website functionality in wholesale and restricted-access environments.

October 22, 2020

The Customer Support helped me a lot ! they were really nice and polite :) I had a problem with the pricing app where the discounts I put were not working

Épice Store
Brazil
About 1 hour using the app
BSS Commerce replied October 29, 2020

Thanks for your patience with our app. We already fixed the problem reported and hope you will keep supporting our app.
Best,
Stephanie.

April 3, 2021

Let me save you some time. This app wants you to download this App and sister App to pay for two features! After loosing many brain cells I realized and deleted App. I found Gorilla Wholesale.. what a blessing. They are fair and give 30 day trial period and you dont have to download another of their apps to add features. B2B people are not dumb you can roll them both into one App then you might have a winner. Thanks but no thanks!

Ann Mcrae
United States
About 17 hours using the app
BSS Commerce replied April 5, 2021

Hi, I'm Steph from the team.

Firstly, sorry for any unsatisfying experience you had with the app. I wish I could have been online at the weekend.

Secondly, about separating the features in two apps, we do know that both Login Access Management and B2B/Wholesale Solution apps are useful for B2B customers. However, having all in one will make it hard to follow and over-budget for other stores.

Our solutions are good for the majority of merchants.

I tried to contact you by email so that I can better understand your requirements and give advices on the most pocket-friendly plans.

Hope to hear from you.

October 22, 2023

installed it and messed up my SHOP pay options..

Hidden Printshop
United States
About 11 hours using the app
BSS Commerce replied October 23, 2023

Hi there,

This is Jonas from BSS Commerce.

We are so sorry for the inconvenience that you faced with our app. However, our app cannot work along with the Shop function since our app provides functions like access and passcode control. In the meanwhile, according to the Shop's policy, they won't be able to work with such features.

Again, we are so sorry for the situation but this seems to be a misunderstanding. Hopefully you can have another look here and revise your experience.

In case you need any support from our team, don't hesitate to contact us support-sbc@bsscommerce.com for the best assistance.

All the best,
Jonas

November 18, 2022

I had some small customization requests such as change in warning message for OL limit on cart page & which was resolves by June very quickly with their developer Nguyen Van Duc. Thanks for your quick support.

Wholesalenext
India
18 minutes using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 17, 2020

We just added it to our website, but haven't gotten a chance to modify anything yet. So far, it's wonderful!

Capitol News Agency
United States
13 minutes using the app
BSS Commerce replied September 17, 2020

Thanks for using our app. Enjoy <3

February 11, 2020

This was a great free app, does what it needs to do. Wish there was an option to lock only certain collections and not all. Hopefully they create it in the future version!

Shop Amwell
United States
12 minutes using the app
BSS Commerce replied February 11, 2020

Thank you so much for your feedback!

We really appreciate that you chose our app.
We will try our best to improve our app with more advanced functions and will release a better version soon.

Edited January 9, 2020

No option to lock a specific url or page. Only very general categories can be restricted which is not always the most usefull feature.

**Not bad though for a FREE app

The DogFood Depot®
South Africa
About 1 hour using the app
BSS Commerce replied January 8, 2020

Thank you so much for your precious feedback.

To be honest, this FREE app is our very first Shopify app to test the Shopify market, and to understand the customers better.
Your expected functions are actually planned to implement on phase 2 of the app development, in which our app will be improved with many new features.
We expect to release a new version of our app at the end of March, 2020.

Again, we're really appreciated your valuable feedback to our app and will surely develop our app more to meet the customers' need.
Hope you can give us another chance to support you with our app then.

In the meantime, could you please let me know if the current app is working properly as our description on your store?
If yes, could you please consider modifying your review for our app based on the current condition?
Thank you in advance for your goodwill.

August 21, 2020

I think this app is messing up my website, I can only see one item in a collection I created. Need help please contact me!!!

Missy Ave.
United States
40 minutes using the app
BSS Commerce replied August 21, 2020

Dear,
First off, sorry for any inconvenience caused. We are sorry to hear about your experience with our app. Secondly, we promise to fix all professionally.
I've sent you an email. Please kindly check it and give us a chance to further discuss the problem and help.
Thank you.

April 22, 2022

I read 24/7 support, but that's not the case. I just downloaded the app, and emails from created accounts are not coming through, which means the app is useless to me. I subscribed to the app, and I need it operational tomorrow - Saturday. It's Friday afternoon, and support is gone for the day and won't return until Monday.

Level Up Experience
United States
28 minutes using the app
BSS Commerce replied April 26, 2022

From BSS Commerce Team.

Kindly accept our sincere apology for your experience and please sympathize for us during the weekend.

Emma from our team contacted you shortly on Saturday to further check it.

Hope you can give us another chance and work with us to solve the problem.

Thank you.

February 12, 2022

Hide price and add to cart does not work. When you add rule it hides everything from the product page or collections. Not user friendly at all.

ZIZARI
United States
27 minutes using the app
BSS Commerce replied February 15, 2022

From BSS Commerce:

So sorry for hearing about your problem. Normally, the errors are caused by theme incompatibility and we can fix it quickly.

Our team has tried to reach back to you from sales@bsscommerce.com. Kindly check and reply to us.

Thank you and sorry again for the inconvenience.