B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (584)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing B2B operations, praising its user-friendly interface and features like "Login to Show Prices" and "Login to Show Pages." They appreciate its seamless integration with Shopify themes and the responsive support team that provides quick, professional assistance, including real-time help via Google Meet. It's valued for enhancing website functionality in wholesale and restricted-access environments.

May 11, 2023

The supposed 14-day trial does not let you test any function of the application, we cannot know if it is what we need, do not waste your time, it is not good.

OUO MX
Mexico
23 minutes using the app
BSS Commerce replied May 12, 2023

This is Jonas from BSS Commerce. So sorry for the inconvenience that you were facing while trying our app.

However, this seems to be a misunderstanding. Our B2B Login app does have a Free Plan which only provides you access to our Force Login function. Additionally, every plan in our app includes specific functionalities and you can only access if you subscribe for the correct one.

I'm not sure if you have already checked our Pricing Plan section within our app but all are written very clearly there. For example, we have Free Plan, Pro Plan, Plus Plan, Platinum Plan and Premium Plan.
- If you don't subscribe for anything, you have access to all functionalities within Free Plan
- If you subscribe for the Pro Plan, you have access to all functionalities within Free and Pro Plan
- The same to other plans
- And if you subscribe for the Premium Plan, you have access to all app features.

With Pro, Plus, Platinum and Premium, we all provide 14-day free trial once on whatever plan you choose.

Hopefully, you can reinstall the app, let us help you with all the setup and eventually revise this misunderstanding. Kindly drop us an email at sales@bsscommerce.com.

Looking forward to hearing from you very soon!

Edited February 19, 2020

It does not allow you to select a specific collection to have a password on. Therefore i have no use for it.

Null and Void LLC
United States
19 minutes using the app
BSS Commerce replied February 19, 2020

Thank you so much for your precious feedback.

I would like to inform that we are developing a more advanced version of our app, in which your expected function is included.
We expect to release the new version of our app at the end of March.

Again, we're really appreciated your valuable feedback on our app and will surely develop our app more to meet the customers' needs.
I hope you can give us another chance to support you with our app then.

July 8, 2023

Would have used the app but the features I needed are 'pro' and the 'upgrade to pro' button is non-responsive.

Nation Athletics Bjj
United States
17 minutes using the app
BSS Commerce replied July 10, 2023

Hi there, this is Jonas - Customer Support Leader from BSS Commerce.

On behalf of our team, I'm really sorry for the inconvenience that you faced with our app. Our team has right away fixed the issue and things are back on now.

Such a pity that we missed our opportunity to assist you in using our app. I'm not sure if you have already found another solution that fits your needs yet but any other chance you want to tryout our app, we will be right there.

Hopefully, we can support you much further and help you make use of our app features. You can always contact us at sales@bsscommerce.com or drop us a message on our Live Chat.

Looking forward to hearing from you again.

Edited April 17, 2020

I delete the app but its still on my store.....Please remove it I don't like how its still there after i removed it. Update I was able to remove it by downloading the app again and selecting no at the top of the form.

iSonya
United States
15 minutes using the app
BSS Commerce replied April 18, 2020

Hi,
We apologize for this inconvenience,
To delete the app, could you please check if you have selected "Restore all previous settings" before deleting it? This button is at the bottom right corner at the app setting page. If not, please install the app again to restore the setting then you could delete the app totally. Please feel free to contact us if you need any further assistance. We'd like to help you!
Regards,
Nicole.

March 8, 2023

Very unhelpful that you can't test any options of the app except when you pay first.
What app makes you pay before you can try it, what happened to even a couple of days free trial?

the app didn't work for me and little uninstalled it 5min later after testing the function and still got charged.

If you would have trust in your product you would not operate like this.

Silki
South Africa
14 minutes using the app
BSS Commerce replied March 8, 2023

So sorry for the inconvenience that you were facing. However, on our pricing plan, we do mention that 14-day free trial is available on the Premium Plan (screenshot: https://prnt.sc/Iz1558tJE25x).

Also, every theme has its own structure and every site has its own 3rd-party apps installed so sometimes code is just not placed into the correct files. If the app wasn't working right away, you can for sure contact us and we will help you with all the setup.

Hopefully, you can reinstall the app and revise your review. Appreciate a lot!

August 25, 2021

took money from me after uninstalled, now need to file a chargeback.
Far to quick to take payment used it for less than 20 minutes and didnt meet my needs

Lizosoft B2B
United Kingdom
14 minutes using the app
BSS Commerce replied August 25, 2021

Dear,

We're sorry for your inconvenience.

Can you contact us at sales@bsscommerce.com to further discuss your problem so that we can help?

We're all ears and hope you give our team to chance to fix your bad experience.

Thank you.

October 28, 2024

MEGA SPA SHOP
Italy
10 months using the app
November 1, 2024

Imperial Feet B2B
Netherlands
About 1 month using the app
July 2, 2024

Vietmex
Hungary
3 months using the app
BSS Commerce replied July 8, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

March 7, 2024

Good Molly's
United States
7 months using the app