B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

July 19, 2024

Great app and a great customer service, Emma is always very helpful!

www.kaandabeachlife.se
Sweden
2 days using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

May 6, 2024

The customer service has been really helpful when we needed them

Nebuleuse partenaires
France
Over 2 years using the app
BSS Commerce replied May 8, 2024

Thank you for your 5-star review!

We are glad to know that our customer service has been a great help when you needed it.

We hope to see you again soon!

March 14, 2024

Must-Have! An App That Helps You From the First Moment
5/5 stars

It is an incredible tool that has helped me in all aspects.

Exceptional customer support:

What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently.

Easy to use:

The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized.

Exceptional team:

I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app.

In short, a 100% recommended app.

macseis
Spain
7 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 12, 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Sodini Bijoux
Italy
8 months using the app
June 20, 2024

Great app and amazing support by Jolie!

Partnion
Netherlands
25 days using the app
BSS Commerce replied June 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

December 13, 2023

love this app its exactly what i needed for our wholesale site.
they are very helpful whan any troubles come up or if you need something custom. june was very responsive with all my questions

Austin Wholesale Supply
United States
About 2 years using the app
BSS Commerce replied December 25, 2023

Thank you so much for your 5 star rating!

We appreciate your positive feedback about our app and are thankful for the helpfulness of our team. We are so glad you found the app exactly what you needed and that June was so responsive to all your questions.

Thank you for choosing us, and we hope you continue to have a wonderful experience.

December 8, 2023

The app works great! It doesn't work with every theme right out of the box. But after pinging their support, they had a developer integrate the plugin with our theme for free. And support staff was very professional and did an excellent job!

Strands of Humanity
United States
Almost 2 years using the app
BSS Commerce replied December 13, 2023

Thank you for your 5 star rating and for taking the time to write such a thorough review.

We are delighted to hear that our app works great and that our support staff did an excellent job.

We appreciate your feedback and are grateful for your support!

May 14, 2024

My experience with this application is very good. The customer service is very good. They are fast and good. They always try to solve the problem.

FERSA BEARINGS S.A.U
Spain
26 days using the app
BSS Commerce replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 7, 2024

This app is a complete scam. They download it, it doesn't work. They tell you that you need to upgrade. Ok, I upgraded. Then they tell you their developers need to modify something. It's been 2 months and the app still will not work. Their customer service team is terrible. They just waste your time on purpose. I talk to them every night and they still just say they're working on stuff.

Joy specifically has completely wasted my time. If you download this app, you'll end up chatting with Joy while the app is never fixed. Good luck.

After 2 months, I'm cancelling this app.

VisiVite
United States
About 1 month using the app
BSS Commerce replied May 15, 2024

Thank you for sharing your experience with us. We truly apologize for the inconvenience you've faced with our app.

However, it seems like there are quite some misunderstandings here. The feature of Hide Products you'd like to use was on another plan and that's why it wasn't working. Since you upgraded your plan to higher one, our team has tried our best to come up with a solution within 24 hours.

Our team has tried our best to support you so far, even work over time to assist you with the case. Thus, saying our app is a scam doesn't seem fair to us. Additionally, the app is still active on your site so hopefully we will have the chance to help you utilize our app the best for your business and revise your experience.

Again, thank you so much for your feedback. If you might have any concerns, don't hesitate to contact us at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

January 17, 2024

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration.
2. The UI-UX of the interface is friendly and easy to follow.
3. If you are a small store, I recommend the third plan because it provides more facilities.
Thank you, guys—kisses and hugs from Japan.

Decochamp
United States
6 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!