Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to hide specific products or prices from certain customers, with features like "Login to Show Prices" and "Login to Show Pages". The customer service is often praised for its promptness and willingness to assist with issues beyond the app's scope. The app is noted for its seamless integration with Shopify and other apps, user-friendly interface, quick loading time, and efficient problem-solving capabilities.

September 27, 2023

So far it works as intended. I just needed one page locked on my website. The formatting of the password page wasn't quite right at first, but I asked for support and they fixed it in a reasonable amount of time.

Spa Technologies
United States
5 days using the app
BSS Commerce replied October 3, 2023

Thank you for your 5-star rating!

We appreciate your kind words and are glad that the plugin met your expectations so far. We're also glad that our support team was able to address the formatting issue on your password page in a reasonable timeframe.

Thank you for your continued support!

October 19, 2023

There's nothing wrong with the app, it just turned the store into something much more professional for me

אקספרס אינפורט
Israel
About 20 hours using the app
August 29, 2023

Great app. Works well with B2B stores. Haven't officially used it yet. But I tested it and I look forward to start using it in the future. :-)

VisionLine
Denmark
2 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for your 5 star rating!

We are so glad that you tested our app and found it to be a great fit with B2B stores. We look forward to you utilizing it much more in the future!

February 29, 2024

The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!

HOTELBOX
Austria
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 30, 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
United States
2 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 5-star rating! We here at BSS team are so glad to hear that you were happy with what our support team and dev guys did for you. It's always our top priority to make sure our customers have the best experience. We're very pleased to hear you've gone ahead and taken a look at the force login page and login age as well as the registration page! We'll continue working hard to provide our customers with great service and satisfaction. Thanks again for your review!

August 29, 2023

Great app, works really well. Their support is top notch, I had my problem (app compatibility) resolved within 36 hours.

(thanks Jena and team!)

We only use the price lock feature so I can't speak to the rest, but it works well with a simple and effective interface.

Highly recommend.

Curve Distribution
Canada
27 days using the app
BSS Commerce replied August 31, 2023

Thank you so much for your 5-star rating and your kind words about our app!

We are so pleased to hear that our app works really well, and we are especially thankful for your words about our customer support – we try our very best to provide the best service to each and every one of our customers. We are delighted that you are happy with the Price Lock feature, and we are glad you find our interface simple and effective.

Thank you again!

June 22, 2023

The app works great and does what I needed it to do. Chose it over other app because it loads quickly without any flickering or delays. My problem with not hiding the prices on collections (I am using a 3rd party theme) was resolved very quickly.
Emma and the team worked on it right away and fixed the problem in no time

Tropical Finds
Canada
7 months using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that the app works great and does what you need it to do. We are proud that it loads quickly without any flickering or delays. We are glad that the problem with not hiding the prices was resolved quickly, and glad that our agent and the team worked on it right away and fixed it in no time.

Thank you for your review!

November 16, 2023

Great App

PopShield
United States
2 months using the app
BSS Commerce replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

August 16, 2023

What a customer support and experience
replied in less than one minute and did not leave the chat till solving the issue
with such high level of dedication and support , definitely I will recommend them

Distoz
Australia
5 months using the app
BSS Commerce replied August 18, 2023

Thank you so much for your kind words and 5 star rating!

We truly appreciate your appreciation of our customer service and dedication to providing a positive experience.

Thank you for recommending us, it is very encouraging!

September 13, 2023

I can't say enough good things about B2B Login/Lock & Hide Price APP and the outstanding support and customer care they provide. From the moment I installed this app, I've been thoroughly impressed by their dedication to helping their users succeed. Totally recommended!

NIO Cocktails (IT)
Italy
16 days using the app
BSS Commerce replied September 15, 2023

Thank you very much for your 5-star rating and kind words about our B2B Login/Lock & Hide Price APP!

We are delighted that you found our app helpful and that you are pleased with the customer service provided.

Thank you again!