Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its functionality, ease of use, and cost-effectiveness, especially for B2B and wholesale businesses. It offers features like hiding prices and products, restricting content, and controlling merchant access. The user-friendly and customizable interface ensures a smooth performance. Merchants commend the responsive and professional customer support for quick problem-solving and extra assistance, including free integration with custom themes. Features like "Login to Show Prices" and "Login to Show Pages" are particularly well-received.

July 5, 2021

Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.

Coloplast ANZ Order Portal
Australia
Over 1 year using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

March 22, 2022

The app is unique but has some bugs sometimes. However, the support team is excellent and they were kind enough to help me with my issues. The support person Jonas Nguyen was in contact with me regarding the technical issues I was facing. The technical person who was behind the scenes Cuong NVM, figured out the problem and help me resolved. Overall a good app to work with!

Lux Premier Beauty
Canada
Over 1 year using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 29, 2020

App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...

L'Oreal Professionel
Philippines
12 months using the app
BSS Commerce replied October 30, 2020

We really appreciate that you give us time to support your case, Jan.
Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)

December 23, 2020

I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.

Bombay Trade Co
United States
4 months using the app
March 16, 2023

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

Jocelyn and Co. Wholesale
United States
3 months using the app
BSS Commerce replied March 17, 2023

Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.

April 12, 2023

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

GHS Distribution Canada
Canada
About 1 month using the app
BSS Commerce replied April 14, 2023

Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!

January 21, 2021

So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.

Internet Systems Consortium, Inc.
United States
6 days using the app
August 25, 2020

The free version of this app is great for creating a login page and forcing people to create an account with you, however you have no control over who can create an account and login, I believe there is a option for this with the paid version - most importantly customer service was very helpful!

OTedd
United Kingdom
2 days using the app
BSS Commerce replied August 25, 2020

Thank you for your feedback. Our app is continuously updated to be better every day. We will keep your idea in mind and update the feature soon.
Thank you again.

March 22, 2024

RSI TIRES
Mexico
14 days using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".