Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, seamless integration, and user-friendly interface. It offers a functional Starter level and a robust feature set at a reasonable price. Merchants can control points and rewards for the referral program. The app is praised for its responsive 24/7 live chat support and easy integration with other store apps. It supports multiple languages and provides clear analytics. It's reported to be bug-free and regularly updated.

September 21, 2023

great app very straightforward

BEYONDLIFEOF
United States
2 months using the app
Channelwill replied September 22, 2023

We would like to express our sincere gratitude for your positive review of our app's straightforward functions and interface. As part of Loloyal Team, we are committed to providing our users with a seamless and memorable user experience. 😊Our goal is to not only offer an easy-to-navigate app but also one that can help boost your sales and advertise your store.
💖
We understand that starting a new business can be challenging, which is why we are pleased to offer you a 30% discount on any of our plans for the first six months.🫰🏼 You may choose between our Starter or Growth Plan, and you will also enjoy a 7-day demo period before you start paying for our services. We hope that this offer demonstrates our sincerity in supporting your business's growth.

To take advantage of this offer, kindly respond to this email with your Shop URL and the plan you wish to take.💖

In return, we kindly ask for your continued support and feedback. 💖Your input is invaluable in helping us improve our app's functionality and interface and provide you with an even better experience. Please let us know how we can make you fully satisfied with our app.

Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!

-nona💪🏼🤩🤩

October 8, 2023

Trying now

Malema Tawas Lda.
Mozambique
19 days using the app
Channelwill replied October 9, 2023

Hello there,

Thank you for trying our app and sharing your thoughts in your recent review. We appreciate your feedback and are here to assist you if you have any questions or concerns. Your input is essential to us as we continuously work to improve the customer experience.

Best regards,
Sophie

September 3, 2023

good software

K1 Store
South Africa
13 days using the app
Channelwill replied September 20, 2023

Hello there,

Thank you for taking the time to leave a review of our software. We appreciate your feedback and are pleased to hear that you found our software to be good.

If you have any further comments or suggestions on how we can improve our software, please do not hesitate to let us know. We are always striving to improve our products and services to better meet the needs of our customers.

Thank you again for choosing our software and we hope to continue providing you with quality products in the future. 😊

Best regards,
Sophie

October 14, 2023

super efficace

Ma boutique
France
25 minutes using the app
Channelwill replied October 16, 2023

We sincerely appreciate you taking the time to share your feedback about your experience with our app. Your rating and comments are truly valuable to us.

We're thrilled to know that you had a positive experience with our app, and we'd love to make it even better. Your input is essential in helping us reach your improved impression with our app. If there are any specific features or improvements you'd like to see, please don't hesitate to let us know. Your suggestions will be a driving force for enhancing your future experiences. 💖

We're here to provide you with the best service and a seamless experience. We look forward to your next visit and the possibility of enhancing the way you perceive our app.

Thank you for your support and trust in Loloyal. We can't wait to serve you again in the future! 💝

- Mariadel 🥰💖

March 2, 2023

A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly

Strummer Room Records
United Kingdom
About 1 year using the app
Channelwill replied March 3, 2023

Hello Strummer Room Records,

Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better.

One of our team reach you out for further help you needed and we are looking forward for your response.

Best Regards,
Catherine

August 25, 2022

Thanks to Mariadel for helping me figure out how to use the app. She was professional and helpful..

Milk and Rusk Boutique
Australia
About 1 year using the app
October 26, 2022

So far so good! I had a little trouble importing, but their chat is super quick and we fixed the problem within a few mins!

Paradise Found Nursery
United States
11 months using the app
May 13, 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Il Tempio Creativo
Italy
6 months using the app
Channelwill replied May 23, 2023

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.

-Mariadella

April 13, 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

decor8ion
Hong Kong SAR
6 months using the app
Channelwill replied April 13, 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Mariadel

November 5, 2022

I started using this app and I find it very easy to use. Customers service is very reactive and helpful.

Sahästara
New Caledonia
4 months using the app