Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable loyalty and referral features, including discount coupons, gift cards, and special events. It's praised for its seamless integration, user-friendly interface, and robust analytics. The setup process is straightforward, with the ability to import points from previous loyalty apps. Merchants also commend the responsive and friendly customer service available 24/7 via live chat. Regular updates ensure the app's continuous evolution.

Edited March 14, 2023

A lot of help full things and that's totally free!
We hope can improve more and more functionality as the resize of the opened widget soon!

I am updating my review because the app has become pay-as-you-go and in the free plan, the functions are really limited and do not allow you to do anything. Too bad because the app was for me.

Clubhouse Statues
3 months using the app
Channelwill replied December 20, 2022

We are so glad you are loving our app. Thank you so much for the 5-star review, if you have any questions or issues encountered along the way, just let us know. You can reach us on the live chat anytime we are available 24/7.

June 17, 2022

I am still trying to figure this out. I will update my review when I get it finished. I have not had any luck as of yet.

Bittersweet Herb Farm
United States
About 1 hour using the app
Channelwill replied June 22, 2022

Hi Bittersweet Herb Farm,

Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.

Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Loloyal Team