Reviews (1,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to enhance customer loyalty by showing potential points next to product prices, beneficial for both new and established businesses. Its user-friendly interface supports easy setup and management of loyalty programs, with customizable widgets and multilingual support. Integration is smooth, and customer support, especially live chat, is highly responsive and effective, making it a valuable tool for improving customer retention and satisfaction.
Refine
-
By rating
Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct
Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end.
We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better.
If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app.
Best Regards,
Sophie | Loloyal Support Team
Pas mal, en manque un peu de fonctionnalité mais top avec un service client au top !
Merci beaucoup pour votre soutien et vos commentaires!
Si nous pouvons rendre votre expérience encore plus fluide ou utile, n'hésitez pas à nous contacter. Nous serions ravis de vous aider et de rendre votre impression encore meilleure avec notre application. Nous attendrons patiemment votre réponse et vos commentaires à ce sujet. Nous serons heureux de recevoir une réponse de votre part.
Merci encore d'avoir choisi Loloyal!
Best regards,
Cassie|Loloyal Support Team of Channelwill
so far, my experience with Nova, the customer service representative, has been very helpful in helping me unlock certain free features on my profile. I haven't gotten to see the full results of this app so I will update when I do
Hello! 👋🏼
Thank you for sharing your experience with us! We’re so glad to hear that Nova has been helpful in unlocking those features for you.
We understand that it takes time to fully explore all that our app has to offer, and we appreciate your willingness to update us as you continue your journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!
Looking forward to hearing about your experience as it unfolds!
Best Regards,
Nova|Loloyal Support Team of Channelwill
amazing app !
Thank you so much for your fantastic review of Loloyal! We’re thrilled to know that our loyalty app is making a positive impact on your store. It's wonderful to see you enjoying the features, and we’re here to keep making improvements to serve your business better. 🤗
If there’s any way we can make your experience even more seamless or valuable, please don’t hesitate to reach out. We’d love to support you and make your impression even better with our app. We will patiently wait for your response and feedback about this. 💞 We will be happy to hear back a response from you.
Thanks again for choosing Loloyal!
Best Regards,
Nova | Loloyal Support Team
very easy to set up and prices are reasonable, thanks!
Hello There,
Thank you for taking the valuable time to leave a review. We at the Loloyal team are delighted to hear you found setting up our service easy and that our competitive pricing met your expectations.
Your satisfaction is our top priority. We're always looking for ways to improve and would appreciate any specific feedback you might have on how we can further enhance your experience with Loloyal. Do you have suggestions for new features or areas where our support team could be even more helpful?😊
We look forward to hearing from you!
Just Added the app to the store. As of no it is good, working nicely. Also the customer service was good
Thank you for your feedback! Hope you have explored more the app and if there are any questions feel free to contact us anytime. 🤗
-Catherine
Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.
Hi There,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.
You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Sophie | Loloyal Team
Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.
Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛
- Pia
Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.
Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.
-Mariadella
A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly
Hello Strummer Room Records,
Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better.
One of our team reach you out for further help you needed and we are looking forward for your response.
Best Regards,
Catherine