Reviews (1,111)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through its loyalty programs that connect in-person and online shopping. It features a user-friendly interface with customizable options, making it accessible for those with limited tech skills. The free plan is robust, and paid plans are cost-effective. Integration with Shopify is seamless, including multilingual support, and does not affect site performance. Customer support is responsive and available 24/7.

October 3, 2024

Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.

Secret Stones
Latvia
2 days using the app
Channelwill replied October 6, 2024

Hello! 👋🏼

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our support helpful and that the app meets your needs.

It’s great to know you’re enjoying the reward program, and we’re excited for you to try the VIP program next. We believe it will add even more value to your experience.

If you have any questions or need assistance as you explore these options, please don’t hesitate to reach out. We’re here to help!

Thank you again for your recommendation!

Best Regards,
Nova|Loloyal Support Team of Channelwill

August 2, 2024

I love this app. The features are amazing and it's so simple and user-friendly to use (for someone who's not great with tech like me!). The customer service is also incredible - super fast and helpful every time. Thank you for providing such a great app for a rewards programme!

Mindful Mantra Embroidery
United Kingdom
5 months using the app
Channelwill replied August 3, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and find it user-friendly. It's wonderful to know that our features and customer service have made a positive impact. Your feedback means the world to us! 🌟 If you ever need any assistance, we're always here to help. Thank you for choosing our app for your rewards program! 🙌✨

Best regards,
Sophie|Loloyal Customer Support of Channelwill

August 26, 2024

Kind and nice support team, beautiful design, easy to use and free & paid features are great!

LENSME
Japan
27 days using the app
Channelwill replied August 28, 2024

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team and that you find the design beautiful and the app easy to use. It's fantastic to know that both our free and paid features are meeting your needs!

If you ever need further assistance or have any questions, don't hesitate to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill

September 23, 2024

Great app customers love the ability to be rewarded for referring friends

NetGen
United States
5 months using the app
Channelwill replied September 25, 2024

Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 22, 2024

Great customer service! Always very helpful and app is easy to use. Definitely recommend.

Play Loud Golf
United States
5 months using the app
Channelwill replied August 23, 2024

Thank you so much for your fantastic review! We're thrilled to hear that our customer service has been helpful and that you find the app easy to use. Your recommendation means a lot to us!

We're here to assist you anytime you need, so don't hesitate to reach out with any further questions.

Best regards,

Kim|Loloyal Support Team of Channelwill

October 4, 2024

Great app, great features & easy to use. The customer service is exceptional. Always on hand to help and very efficient. Highly recommended,

Fitness Hero
Australia
11 days using the app
Channelwill replied October 6, 2024

Hello ! 👋🏼

Thank you for your wonderful feedback! We're delighted to hear that you find our app easy to use and that our features meet your needs. It’s also fantastic to know that our customer service has made a positive impact on your experience.

We truly appreciate your recommendation and are always here to help if you have any questions or need assistance in the future.

Thanks again for your support!

Best Regards,

Nova|Loloyal Support Team of Channelwill

October 24, 2024

Great app! Easy to use, smooth, and well-designed. The customer service is fantastic: responsive and efficient. My issue was resolved quickly. Highly recommend!

prokases
France
2 days using the app
Channelwill replied October 25, 2024

Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying the app's design and ease of use. Our support team works hard to provide quick and effective assistance, so it’s fantastic to know we could resolve your issue swiftly. Thanks again for recommending us! 🎉

Best Regards,

Kim|Loloyal Support Team of Channelwill

November 19, 2024

I ’ve been using Loloyal for a few months now, and it’s been an incredible experience! very good

Rapidesim.com
Morocco
6 days using the app
Channelwill replied November 21, 2024

Thank you so much for your kind words! 😊

We’re thrilled to hear that you’ve had an incredible experience using Loloyal over the past few months. Your satisfaction is our top priority, and it’s wonderful to know that you’re enjoying the platform.

If you ever have questions or need assistance, feel free to reach out—we’re always here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

September 7, 2024

Kim was great and helped me clarify a few questions I had- Excellent

HomeSkin Cosmetics
Italy
3 months using the app
Channelwill replied September 10, 2024

Thank you for sharing your feedback! We're delighted to hear that Kim was able to assist you and clarify your questions. We'll be sure to do our best everytime you need our support. If you need any more help, don't hesitate to reach out! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 9, 2024

Clean dashboard, user-friendly format, stylish view. Very happy with the customer service as well, quick response, friendly attitude and very helpful. Thanks much & Recommended!

MINDYOURSELF.
Germany
4 months using the app
Channelwill replied August 10, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the dashboard and finding it user-friendly and stylish. Our team is always here to help, and we're glad our quick response and friendly attitude made a difference. Your recommendation means a lot to us! 🙏✨ Thanks again!

Best regards,

Sophie|Loloyal Support Team of Channelwill