Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, seamless integration, and user-friendly interface. It offers a functional Starter level and a robust feature set at a reasonable price. Merchants can control points and rewards for the referral program. The app is praised for its responsive 24/7 live chat support and easy integration with other store apps. It supports multiple languages and provides clear analytics. It's reported to be bug-free and regularly updated.

March 27, 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Mythic Creation Treasures
United States
1 day using the app
Channelwill replied March 28, 2024

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 19, 2024

Customer service has been awesome customizing everything upon request.

Social Spark
United States
3 days using the app
Channelwill replied April 20, 2024

We're thrilled to hear that you've had an awesome experience with our customer service team! 🎉 It's our pleasure to customize everything to your liking. If you ever need further assistance or have more requests, don't hesitate to reach out. We're here to help! 😊🛠️

Best Regards,
Sophie|Loloyal Support Team

April 24, 2024

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Luna Collective
Canada
43 minutes using the app
Channelwill replied April 25, 2024

Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience!

Best Regards,

Kim|Loloyal Support Team

February 20, 2024

Very easy and smooth setup!

Be You Retail
United States
3 months using the app
Channelwill replied February 21, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy and smooth! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Kim
Loloyal Customer Support 🌟

April 4, 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

My Store
Malaysia
3 months using the app
Channelwill replied April 6, 2024

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊

Best regards,
Sophie
Loloyal Customer Support 🌟

March 21, 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Cheaper Buy The Dozen
Australia
3 days using the app
Channelwill replied March 22, 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

March 12, 2024

Great tools and customer service. Can't be more happy.

holgant
United Arab Emirates
2 days using the app
Channelwill replied March 15, 2024

Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 16, 2024

Quick response for the support team.

Marathon Ginseng
United States
3 months using the app
Channelwill replied April 17, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

May 21, 2024

So far so good... Easy to use & set up. Customer support was great too, Special thanks to Kim for her help.

Go For Fit
Japan
About 3 hours using the app
Channelwill replied May 25, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you found our app easy to use and set up. We're also glad that our customer support met your expectations. Special thanks to Kim for her exceptional assistance! 🙌 If you have any further questions or need more help, feel free to reach out. Thanks again for your support! 🌟

Best regards,
Sophie
Loloyal Customer Support 🌟

March 11, 2024

Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.

Sign24h Europe, S.L.U. - B16996787
Spain
About 1 month using the app
Channelwill replied March 12, 2024

¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙

Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟