Reviews (1,111)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through its loyalty programs that connect in-person and online shopping. It features a user-friendly interface with customizable options, making it accessible for those with limited tech skills. The free plan is robust, and paid plans are cost-effective. Integration with Shopify is seamless, including multilingual support, and does not affect site performance. Customer support is responsive and available 24/7.

September 18, 2024

Customer service is very helpful. The app is user-friendly. I recommend it!

Freeson Rock
Canada
26 days using the app
Channelwill replied September 19, 2024

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you!

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 8, 2024

Although we've been using this app only for a little while as we're still at the very beginning of starting up a new business, so far even the free features of this app are enough for us to do almost everything we want for our customers online and they work well within Shopify. The customer service (via online chat) was also super helpful and replied very promptly to my super long question haha. Would 100% recommend this app :)

SHI-XIA
Taiwan
4 days using the app
Channelwill replied August 9, 2024

Thank you for taking the time to share your experience with our app! We're delighted to hear that even in the early stages of your business, our free features have been helpful and allowed you to accomplish what you need for your customers.

It's wonderful to know that our app is working well within Shopify and that our customer service team was able to assist you promptly, despite your "super long question"—we're always happy to help!

We're here to support you as your business grows, so please don't hesitate to reach out if you have any more questions or need further assistance. We look forward to continuing to serve you!

Best regards,

Kim|Loloyal Support Team of Channelwill

September 16, 2024

Good services , fast , Good price

Eaternam
Canada
About 1 month using the app
Channelwill replied September 18, 2024

Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 10, 2024

We always respond quickly and are very helpful.

タカハマライフアート
Japan
6 months using the app
Channelwill replied September 11, 2024

Thank you for your kind words! We're thrilled to hear that our team has been able to assist you promptly and effectively. We're always here whenever you need us! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 6, 2024

I am still researching the app but so far it is a nice app, with nice features that help me grow my business. Nice customer service that is very helpful and willing to think along.

LievKaart
Netherlands
About 2 months using the app
Channelwill replied August 7, 2024

Thank you so much for your kind review! 🌟 We're thrilled to hear that you're finding our app useful and that it's helping you grow your business. 😊 Our customer service team is always here to assist and support you. If you have any questions or need further help, please feel free to reach out. We're excited to continue working with you! 🚀👍

Best regards,
Sophie|Loloyal Customer Support of Channelwill

November 28, 2024

Great usability and better service

Pastelería La Ermita
Chile
3 months using the app
Channelwill replied November 29, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you find our platform user-friendly and appreciate our service. Your satisfaction means a lot to us, and we're here to assist you anytime you need. 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 18, 2024

The application has excellent functionality and flexible customizability.
I am also very satisfied with the quality of support.

mutta.
Japan
8 days using the app
Channelwill replied September 19, 2024

Thank you for your feedback! We're delighted to hear that you're enjoying the app's functionality and customizability. It's also great to know that our support team has met your expectations. We're here for anything else you need!

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 15, 2024

Application intuitive et facile a configurer, Support hyper réactif, excellente application complète de loyalty.

PyjamHouse
Canada
14 days using the app
Channelwill replied October 20, 2024

Nous sommes ravis d'apprendre que vous avez trouvé l'application intuitive et facile à configurer. Notre équipe est toujours là pour fournir une assistance rapide et utile ! 🙌 Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Merci d'être un utilisateur fidèle de notre application ! 💖✨
Meilleures salutations,
Sophie|Loloyal Équipe d'assistance de Channelwill

Traduit avec DeepL.com (version gratuite)

November 11, 2024

Good service of Grace, really professional and reply immediately. When we have other needs, she will also give feedback to their develop team.

Gomexus
China
About 2 hours using the app
Channelwill replied November 12, 2024

Thank you for your kind words! We're thrilled to hear that Grace provided prompt, professional service and that she ensured your feedback reached our development team. We’re always here to support your needs and look forward to assisting you in the future!

Thank you for choosing, Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 19, 2024

Wonderful customer service. Very knowledgeable and very helpful

East Coast Christian Athletics
United States
About 1 month using the app
Channelwill replied October 20, 2024

Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!

Thank you for choosing Loloyal!

Best Regards,

Sophie| Loloyal Support Team of Channelwill