Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through its loyalty programs that connect in-person and online shopping. It features a user-friendly interface with customizable options, making it accessible for those with limited tech skills. The free plan is robust, and paid plans are cost-effective. Integration with Shopify is seamless, including multilingual support, and does not affect site performance. Customer support is responsive and available 24/7.

October 31, 2024

Great service!

Petite
Saudi Arabia
2 months using the app
Channelwill replied November 2, 2024

Thank you so much for your kind words! We're thrilled to hear you're pleased with our service and look forward to continuing to provide a great experience. 😊 Thank you for choosing Loloyal!

If ever you have any other concerns or queries, please feel free to message us again anytime.

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 14, 2024

The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!

Eweknit & Craft
Canada
About 17 hours using the app
Channelwill replied September 16, 2024

Thank you for your fantastic review! We're thrilled to hear that you found the app easy to use and that our customer support team was able to assist you quickly with uploading loyalty points. We're always here to help, and we truly appreciate your recommendation! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

November 9, 2024

Super application ! Facile à utiliser, efficace et très pratique. Elle répond parfaitement à mes attentes. Je la recommande sans hésiter !

STELLA BOUTIQUE
France
10 days using the app
Channelwill replied November 12, 2024

Merci beaucoup pour votre avis enthousiaste ! Nous sommes ravis que l'application réponde parfaitement à vos attentes et que vous la trouviez facile à utiliser et efficace. Vos recommandations sont très précieuses pour nous. 😊

Je vous prie d'agréer,

Kim|Loloyal Support Team of Channelwill

August 2, 2024

The customer service team is always very dedicated in helping us resolve any issues we encounter during use.

HUNDR.
Taiwan
About 1 month using the app
Channelwill replied August 3, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that our customer service team has been dedicated to helping you resolve any issues. Your satisfaction is our top priority! 🙌✨

Best regards,
Sophie|Loloyal Customer Support of Channelwill

September 25, 2024

Setting up Loloyal was easy to accomplish. When I contacted support to inquire about new features I received timely and accurate information. The representative was extremely helpful.

Singing Wind Market
United States
35 minutes using the app
Channelwill replied October 2, 2024

Thank you for your kind words! We're glad to hear that setting up Loloyal was a smooth process for you and that our support team could provide you with timely and accurate information. If you have any more questions or need further assistance, we're always here to help!

Best Regards,

Kim|Loloyal Customer Support of Channelwill

September 25, 2024

Just downloaded this app and the customer service is top tier so far. Kim's is a great help.

EvEr DeSh Candle Co
United States
About 21 hours using the app
Channelwill replied October 2, 2024

Thank you for your review! We're thrilled to hear that you've had a great experience with our customer service so far. If you need anything else, feel free to reach out anytime. Welcome aboard!

Best Regards,

Kim|Loloyal Support Team of Channelwill

June 27, 2024

Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.

崔傑斯小舖
Taiwan
6 months using the app
Channelwill replied July 4, 2024

Thank you for your fantastic review! We're delighted to hear that you find our app's functions comprehensive and that everything you need is included. It's great to know that the free plan meets the basic needs of novice store owners and that our paid plans scale with your store's income, making them a manageable investment. Your feedback is invaluable as we strive to provide the best possible experience for our users.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

October 8, 2024

Top und super Support!

4TheTaste
Italy
19 days using the app
Channelwill replied October 10, 2024

Thank you for your kind words! We're glad to hear you're enjoying the app and our support team is here for you. If you need anything else, feel free to reach out anytime!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 2, 2024

Nova was super helpful she explained how it worked and answered all of my questions promptly and im really excited to give back to my customers using this.

Trusted Beauty Professionals Ltd
United Kingdom
38 minutes using the app
Channelwill replied September 4, 2024

Thank you for sharing your experience with Nova! We're delighted to hear that she was able to assist you promptly and clearly. It's wonderful to know that you're excited about using our app to give back to your customers.

If you have any more questions or need further assistance as you continue to explore our features, don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

November 19, 2024

Schnelle und professionelle Unterstützung. Die Kostenlose Version ist soweit viel besser als bei anderen Apps. Bis jetzt bin ich begeistert :-)

Transhumance.fr
Germany
20 days using the app
Channelwill replied November 21, 2024

Vielen Dank für Ihre tolle Bewertung 😊.

Es freut uns sehr zu hören, dass Sie mit unserem schnellen und professionellen Support sowie mit der kostenlosen Version zufrieden sind. Wir bemühen uns, Ihnen die bestmögliche Erfahrung zu bieten und Ihr Lob motiviert uns, weiterhin unser Bestes zu geben.

Sollten Sie auch in Zukunft Fragen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind immer für Sie da!

Mit freundlichen Grüßen,

Kim|Loloyal Support Team von Channelwill

Übersetzt mit DeepL.com (kostenlose Version)